Photoshop constant crashing when using remove tool

Forum|Forum|2 years ago
June 12, 2023
5 replies
1888 views

So for some days now both my beta and my release version of photoshop have started to crash constantly when i use the remove tool.

And it seems like the crashing only starts when i use the remove tool, i can do other stuff for hours in the release version, but when i use the remove tool on average 5 times it causes a crash.

In the weeks before i was able to use the remove tool and generative fill without any crashes. It's hard to say exactly which day the crashing started but i would say at most a week ago.

I have added the crash log. In the end it keeps saying:
[2023-06-12_17-58-40][13780][Error] [console] [DP] [toolModalStateChanged] Unsupported tool id: rmbr

UXPLogs_2023-06-12_17-55-43_528647.zip

Windows

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B

B B PhotographerAuthor

Participating Frequently

Using the current beta version 24,7 with the remove tool in "more stable" mode does seem to have improved the stability by a lot, i have been working for some hours now without a crash. I would have to try it with various images for a few days to be sure but we can talk about a noticable improvement at the very least.

MeredithStotzner

Community Manager

Hi @B B Photographer Could you please confirm if switching the Remove Tool setting to "More Stable" in Preferences that Kevin suggested solved the issue for you?
Thank you,
Meredith