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Photoshop Crash when using Nik collection

New Here ,
Nov 21, 2017 Nov 21, 2017

If I use Nik collection as a plug in for say, pro contrast or glamour glow, when I click okay, Photoshop crashes.

Any ideas please?

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correct answers 1 Correct answer

Adobe Employee , Feb 15, 2018 Feb 15, 2018

Hi all,

Nik collection plug-ins by Google stopped official support after Photoshop CC 2015. As Photoshop has changed without updates to the plugins, we're seeing more and reports of the plug-ins crashing or freezing Photoshop.

More info on current supported Photoshop versions on Google's page here: Google Nik Collection

As of late, DxO has picked up the plug-in collection and will resume development. Mid-2018 seems to be the timeframe they're looking to release a more compatible version of the col

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Adobe
Nov 21, 2017 Nov 21, 2017

Hi YoDude,

Which version of Photoshop are you using?

Could you please refer this documentation Crashes - Nik Collection Help ​and let us know if that helps?

Thanks,

Akash

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New Here ,
Nov 21, 2017 Nov 21, 2017

No it doesn't help Akash, it's when I click okay noy open Nik does it crash

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Community Expert ,
Nov 21, 2017 Nov 21, 2017

Try uninstalling photoshop and reinstalling it. Then add the plugin back.

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New Here ,
Nov 21, 2017 Nov 21, 2017

I'm just in the process of reinstalling Nik Col.  Let you know how things go.

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New Here ,
Nov 21, 2017 Nov 21, 2017

That didn't work, tried using pro contrast and within a second or two of me hitting okay, PS crashed

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New Here ,
Nov 21, 2017 Nov 21, 2017

I'm now uninstalling Photoshop 2018

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Community Beginner ,
Nov 21, 2017 Nov 21, 2017

I have the same exact problem... just started.  Tried everything, including what worked months ago... no deal.  Crashes.

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New Here ,
Nov 21, 2017 Nov 21, 2017

No success.  I've reinstalled Photoshop and Nik Collection and am still having the same problem. 

I try using Nik C  for any of the filters and as soon as I click okay, Photoshop dies on me and everything is lost.

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New Here ,
Nov 22, 2017 Nov 22, 2017

So what happens now please?

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Nov 22, 2017 Nov 22, 2017

Could you please try restoring Photoshop preferences and check if that helps? Refer Preferences in Photoshop

If the issue persists, please provide the crash report from the crash event so that we can diagnose it.

Thanks,

Akash

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New Here ,
Nov 22, 2017 Nov 22, 2017

Sorry but I am not computer savvy, what do you mean restore preferences, I don't think I have ever changed any

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New Here ,
Nov 22, 2017 Nov 22, 2017

Sorry but where do I find a crash log?  When it shuts down, there is nothing, no report to send.

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Nov 22, 2017 Nov 22, 2017

To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You will be prompted to delete the current settings.Select "Yes"

The new preferences files are created the next time you start Photoshop.

Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

~Akash

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New Here ,
Dec 06, 2019 Dec 06, 2019
LATEST

photoshop 2020 crashing when launching Nik collection filters

mac mojave 10.14, photoshop 2020, nik collection 2.3

 

Two issues...I need Nik Collections to work!

-i open document, launch silver efex pro and photoshop crashes. 

-i removed all Nik collection files automactically and through uninstaller and yet they remain in photoshop filter directory?

 

Help!

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New Here ,
Nov 22, 2017 Nov 22, 2017

Just tried that and all it asks me to do is ... delete photoshop settings file.  I clicked Yes, tried again but it made no difference, same problem

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New Here ,
Nov 23, 2017 Nov 23, 2017

I do not get a crash report when it crashes, PS simply hsuts down in a nano second

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New Here ,
Nov 25, 2017 Nov 25, 2017

Had the same problem. Solved it by changing the settings "After clicking OK" -> "Apply the filtered effect to the current layer". 

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New Here ,
Nov 26, 2017 Nov 26, 2017

Nic, just had a look, do you mean after you press OK on thge Nik filter, you then press"Apply the filtered effect to the current layer"? 

If you do, then I can't do that as within a nano second Photoshop shuts down with no warning, I can do nothing once hitting OK.

Thanks

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New Here ,
Nov 26, 2017 Nov 26, 2017

Okay nec, I'll give it a go.

Thanks.

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New Here ,
Dec 06, 2017 Dec 06, 2017

Is there nothing that can be done!? 

I can't produce a crash report .

I've unistalled Photoshop and Nik and reinstalled but no better.

I click Okay to accept the filter, say Pro Contrast, I get the moving bar showing it is applying the filter and then PS after a second or two crashes and takes all the images with it.

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Adobe Employee ,
Feb 15, 2018 Feb 15, 2018

Hi all,

Nik collection plug-ins by Google stopped official support after Photoshop CC 2015. As Photoshop has changed without updates to the plugins, we're seeing more and reports of the plug-ins crashing or freezing Photoshop.

More info on current supported Photoshop versions on Google's page here: Google Nik Collection

As of late, DxO has picked up the plug-in collection and will resume development. Mid-2018 seems to be the timeframe they're looking to release a more compatible version of the collection.

You can request to be notified of any updates by them here: Homepage - Nik Collection by DxO

Regards,

Pete

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New Here ,
Apr 11, 2018 Apr 11, 2018

If you go to settings, when the filter is open, before you click ok and “apply the filtered effect to current layer”so the filter doesn’t create a separate layer, photoshop doesn’t crash.  Also unlock the image before opening the filter, so the layer is “layer 0”

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New Here ,
Jun 03, 2018 Jun 03, 2018

This totally works. Thank you for the clear instructions. Whew!

When Nik is open, click on "Settings" button. Then select "After Clicking OK" and choose "apply the filtered effect to the current layer". So glad to have Nik working again!!

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