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Participating Frequently
March 9, 2020
Answered

Photoshop crashes and freezes

  • March 9, 2020
  • 21 replies
  • 85740 views

Whatever I try, which ever update I try, the latest PS will only start up with a beach ball and that ever since version 22.x

On a MBA 2020 Big Sur 11.4 I7 16GB

What I tried:

- deleted preferences

- uninstalled and reinstalled

- reverted to version 21.X well that worked but updating results in the same crash.

 

What to do next?

 

 

{Thread title edited by moderator}

This topic has been closed for replies.
Correct answer defaultskbk4o3bt049

I have students who are running into the same problems.

 

Does anyone know where I can find this script to run on a Windows PC?

 

21 replies

Participant
March 9, 2020

Photoshop automatically updated, and now it crashes on my Macbook Pro. I will open a file and then when I try to do something it crashes. I've tried uninstalling, and reinstalling and restrating my Mac. Anyone have any clues as to why? Or what I can do to fix this? I use Photoshop all the time and this is really hindering my work. 

Participant
October 5, 2020

still won't work, keep closing down again. what should i do next?

Participant
October 21, 2020

Same problem here, seems many people are experiecing the exact same issue... Dear Adobe devellopers, please do something, this represents working hours going to the bin....