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LievenL
Participating Frequently
March 9, 2020
Answered

Photoshop crashes and freezes

  • March 9, 2020
  • 21 replies
  • 85740 views

Whatever I try, which ever update I try, the latest PS will only start up with a beach ball and that ever since version 22.x

On a MBA 2020 Big Sur 11.4 I7 16GB

What I tried:

- deleted preferences

- uninstalled and reinstalled

- reverted to version 21.X well that worked but updating results in the same crash.

 

What to do next?

 

 

{Thread title edited by moderator}

    This topic has been closed for replies.
    Correct answer defaultskbk4o3bt049

    I have students who are running into the same problems.

     

    Does anyone know where I can find this script to run on a Windows PC?

     

    21 replies

    Show previous replies
    A
    averythelabel
    Participant
    March 9, 2020

    Photoshop automatically updated, and now it crashes on my Macbook Pro. I will open a file and then when I try to do something it crashes. I've tried uninstalling, and reinstalling and restrating my Mac. Anyone have any clues as to why? Or what I can do to fix this? I use Photoshop all the time and this is really hindering my work. 

      F
      fay7
      Participant
      October 5, 2020

      still won't work, keep closing down again. what should i do next?

      A
      averythelabel
      Participant
      November 30, 2020

      I'm having the same issue with Photoshop and InDesign. Adobe are not helping me on the chat and none of the simple fixes in the trouble shooting guide are doing anything. Both programmes crash and close within the first few seconds when I open them and i can't work! 


      Have you tried the solution that is given in this thread when I initially asked? That worked for me. If not you may want to try uninstalling and reinstalling. 

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