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Photoshop crashes every time I use perspective warp. v20.0.1 help

New Here ,
Dec 26, 2018 Dec 26, 2018

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I just bought a brand new computer with 16 gb ram so I would have no issue running Photoshop. Come to find out every time I go to use the function perspective warp Photoshop just crashes. I cant seem to be able to get any tech help from adobe just this forum. PLEASE HELP I NEED THIS FOR WORK!   crash-report-help.jpg

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Adobe Employee ,
Dec 26, 2018 Dec 26, 2018

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Hi Heathb,

Sorry to hear that Photoshop crashes when you try to use perspective warp, could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

GPU troubleshooting Photoshop - https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Regards,
Sahil

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New Here ,
Dec 26, 2018 Dec 26, 2018

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Thanks for the reply. That did not solve the issue. Now when I just cant use perspective warp. The option is grayed out when the "use graphics processor" is unselected.

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Adobe Employee ,
Dec 26, 2018 Dec 26, 2018

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Could you try updating the Graphics driver from the manufacturer's website and let us know if it helps?

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New Here ,
Feb 10, 2019 Feb 10, 2019

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I also have this problem and it seemed to have just started a short time ago. I have tried everything you have suggested and updated my video card drivers. I tried a number of tweeks to the settings and none worked. I even completely uninstalled the software and re-installed that and it did not fix it. Then I uninstalled it again and reinstalled one version back... no help.

I too rely heavily on this feature so I need it to work. I have reported these crashes to Adobe and asked for help. Sure would be nice to get some.

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New Here ,
Apr 03, 2022 Apr 03, 2022

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I'm having the same problem, using CC on a 6-month-old Macbook Pro. None of your suggested fixes work. What should I do???

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Community Beginner ,
Apr 22, 2022 Apr 22, 2022

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That suggestion actually worked for me! thank you!

 

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New Here ,
Sep 20, 2022 Sep 20, 2022

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Hi there, I have the same issue - has there been a new fix for this? 

 

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Community Beginner ,
Sep 20, 2022 Sep 20, 2022

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I'm not sure but deselecting "Use Graphics Processor" - helped my issue.

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Community Expert ,
Sep 20, 2022 Sep 20, 2022

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Are you running Photoshop CC 2020 on a 2018 computer?

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Community Beginner ,
Sep 21, 2022 Sep 21, 2022

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i am on an older mac mini but plenty of memory. I'm guessing 2015 or 16 maybe. It is running well. But I am on the newest 2022 photoshop

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