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Photoshop crashes on launch unless I'm logged in as Guest

New Here ,
Oct 16, 2017 Oct 16, 2017

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I'm trying to figure out what's gone wrong with my Photoshop. It' suddenly crashing every time I open it (usually within about 10 seconds). Yes, I have an old version (CS5.5), but it's worked just fine until now, and I haven't recently updated my OS or anything. I also checked it and was able to use it normally when logged in as Guest on my computer. Any insight and suggested troubleshooting steps would be greatly appreciated! Here is the crash report: Dropbox - Photoshop Crash Report.txt

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correct answers 1 Correct answer

Contributor , Oct 16, 2017 Oct 16, 2017

Run the software and Press Shift + Alt + Ctrl while launching it, Hope this helps. It will reset your Preferences

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Contributor ,
Oct 16, 2017 Oct 16, 2017

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Run the software and Press Shift + Alt + Ctrl while launching it, Hope this helps. It will reset your Preferences

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New Here ,
Oct 16, 2017 Oct 16, 2017

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Thank you so so much! That solved the problem.

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