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raap22984468lzwl
raap22984468lzwl
Participant
February 8, 2022
해결됨

Photoshop crashes whenever i open a jpeg or png in Open document option

  • February 8, 2022
  • 2 답변들
  • 9644 조회

Here is the version of my photoshop

 

Hello, I was having trouble with my photoshop whenever i have to open a document like simple and jpeg and png directly it crashes as seen in the photo

 

 

i have my drivers fully updated and my system is amd 

최고의 답변: J453

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

2 답변

Mark.Dahm
Community Manager
Mark.DahmCommunity Manager
Community Manager
September 14, 2022

We believe that underlying issue of the Photoshop home screen appearing where the document canvas should be (temporarily worked around by selecting the ‘Deactivate native canvas button’ in Technology Preview) has been fixed, and you may now de-select that button for future Photoshop sessions. Please let us know if any of these issues return once the native canvas has been re-activated.

P
Production27472984oebq
Participant
December 7, 2022

I'm still having this issue on JPEGS crashing photoshop. Running latest Ventura on Mac Studio.

 

    A
    Andrea5ED6
    Participant
    December 17, 2022

    I wasn't having issues--then on the latest update to 23.5.3, opening jpg's crashes PS. Tried the 'deactivate native canvas button' with restart, and it made no difference.  Hoping this gets resolved quickly.

    J
    J453답변
    Legend
    February 8, 2022

    Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

      raap22984468lzwl
      raap22984468lzwl작성자
      Participant
      February 9, 2022

      yes it fixed the issue thank you very much sir 🙂

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