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2

Photoshop Crashing Constantly

New Here ,
Nov 16, 2023 Nov 16, 2023

Photoshop just started closing after about a minute of being open tonight. I updated to the latest version as reccommended. It is now Photoshop 2024. And still, the issue persists. Anyone else having this tonight? 

 

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macOS
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Adobe
Community Expert ,
Nov 16, 2023 Nov 16, 2023

Please try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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Community Expert ,
Nov 17, 2023 Nov 17, 2023

This is Mac, so GPU drivers can't be updated.

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New Here ,
Nov 17, 2023 Nov 17, 2023
My OS and Adobe stuff is completely up to date. I have performed all
updates in the last 3 hours. I just reset the preferences as explained in
this tutorial and as soon as I opened my file and began working in it, it
crashed at the same spot and time.
I am sooo frustrated! Also, these days should be prorated on my charges.
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LEGEND ,
Nov 17, 2023 Nov 17, 2023
LATEST

Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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