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Photoshop crashing on opening any file, trying to open printer.

New Here ,
Sep 30, 2025 Sep 30, 2025

If I open any file, or create a new file I am immediately met with a "waiting for printer connection..." message, which it for some reason can not do. I am also not trying to print anything so not sure why it matters whether it can connect or not. I've unninstalled all printers, and reinstalled the one that I do use, and connected everything. I thought maybe it was the latest PS update, so I reverted to an older version and still the same problem. I'm running on windows 11.

Screenshot 2025-09-30 121850.png

 

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Adobe
Adobe Employee ,
Sep 30, 2025 Sep 30, 2025

Hi @spencers80265762, welcome to the community!
Sorry to hear you're running into trouble. As a first step, could you try resetting your Photoshop preferences? That’ll return things to the default setup in case something behind the scenes got a bit off.
Here’s how to do it: https://adobe.ly/42WIaEe
If you can't open Photoshop at all, you'll need to do the manual method.


Let me know how it goes!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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New Here ,
Oct 01, 2025 Oct 01, 2025
LATEST

Thank you for the suggestion Alek,

Unforunately it still asks me the same thing, and then crashes.

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