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I have no idea, and for the 20+ years I have used Photoshop, I have never had an issue until the past 2-3 years in which I have been dreading my old printers needing to be replaced (which were also Epson) because every new printer has issues and causes the crash.
By @stacyw45621347
Which is why it seems there is some software conflict (or hardware issue) with this system.
What if you try working in Safe Mode?
Photoshop has specifically had this issue for years, yes.
By @stacyw45621347
For you yes, OK. Not for me. Not for the vast majority of users. It has not been well documented everywhere.
Now why are you affected?
What's wrong with your system that corrupts the preference file and what are you going to do the fix it?
With perhaps outside help.
You've provided crash reports to Adobe? You've tried a clean install of the OS, had your hardware thoroughly checked?
I see this same issue come up over and over and it has been this way for years.
By @stacyw45621347
I've never had Photoshop crash when printing, I have three Epson printers (P800/3880/ET4700).
Some users have had Photoshop crash for a number of reasons. They are outlines.
But this is moot! You came here for help.
You've told us "This never happened with my older printer" so you might consider the issue is this newer printer (why?)
You were asked if you tried with a new, clean user: no answer.
Have you tried a clean install of the OS, then an install of JUST Photoshop and the printer driver?
Have you tried differing print protocols (your printer can work via USB or wireless)?
Can you tell us why your system corrupts the preference file, when many of us have gone years if not decades without ever having to delete the preferences?
Of course, you can just keep crashing and be very certain it's Adobe and Photoshop, despite the massive user base and the number of such reports in comparison are tiny!
Do you want to get to the bottom of this and print? Or do you want to suggest this is solely an Adobe bug, despite your admittance your older printer didn't crash Photoshop?
I'm happy to move on, trying to help others with problems they will attempt to fix. Your call.
You say you supplied Crash Reports, how did you do so? Save and supply one here (or upload it to something like Dropbox). Adobe does reply when they get a crash report, but you seem pretty certain they did get it, and then tell us, Adobe never reaches out. Do you have actual confirmation from Adobe; they did get the reports, yes or no?
Safe Mode, New User, neither work.
Re-Installing the operating system didn't work.
I have sent the crash report every time the box pops up.
By @stacyw45621347
That strongly points to a hardware issue: likely bad RAM.
It's a 2 year old system that runs great asides from this print issue. It's also been looked over and tested and nothing indicated the ram is bad.
By @stacyw45621347
Photoshop is hugely RAM-sensitive. Every open document needs 3X to 5X the size in RAM (or scratch disk).
Adobe may use the crash log to tell you the real issue here, but again, a significant issue is that your system corrupts the preference file every time after rebuilding.
If you create (or downsample) an image to print that's tiny, say 500K, can you print it more than once?
Anyway, you need to get the crash log to Adobe at this point:
https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
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