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1

Photoshop Crashing seconds after opening

Community Beginner ,
Jun 05, 2023 Jun 05, 2023

Hi Derek, I have the same issue with Photoshop 2023, your solution does fix Photoshop for one session. But if I close it and re-open it the issue comes back again and it closes after a few seconds. Do you know if I can solve this permanently? I try installing an older version but the issue persists. 

 

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

Which "solution" have you tried?

Which OS version?

How much RAM and spare hard disk capacity do you have?

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

I'm using Windows 11 Pro ver 22H2, I tried this solution:

"Try resetting your Photoshop prefrences which you can do under the General Tab in Photoshop preferences."

I have 48gb of ram and when running the app 40 are free. That was no an issue 3 days ago and no update was installed that day 

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

Hi @Nicolas23492635p5u3 how much free HD space do you have on your main HD?

BTW - I split your post off into a new thread. You were commenting on a 4 year old post.

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

I do have a lot of free space. That's not the issue. Photoshop does open once after I reset The Photoshop preferences but I have to do it every time I want to open it. I'm trying to find a permanent solution. 

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

@Nicolas23492635p5u3 what is "a lot" of free space?

What happens if you shift+right-click the Photoshop exe file and run as Administrator?

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

I have 707GB Available. The same thing happen

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LEGEND ,
Jun 06, 2023 Jun 06, 2023

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

If that doesn't fix the issue:
Go to Preferences > Performance..., uncheck Multithreaded Compositing, and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still, crashing? 
Go to Preferences, Settings>Image Processing, and try changing the "Remove tool processing" from "Faster" to "More stable." Still, Crashing? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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Community Expert ,
Jun 06, 2023 Jun 06, 2023
LATEST

If none of the suggestions from Digital Dog and others haven't sorted out issue, consider using the Adobe Cleaner Tool to remove old Adobe versions and corrupt files: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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