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Photoshop Crashing seconds after opening

New Here ,
Jun 05, 2023 Jun 05, 2023

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Hi Derek, I have the same issue with Photoshop 2023, your solution does fix Photoshop for one session. But if I close it and re-open it the issue comes back again and it closes after a few seconds. Do you know if I can solve this permanently? I try installing an older version but the issue persists. 

 

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

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Which "solution" have you tried?

Which OS version?

How much RAM and spare hard disk capacity do you have?

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New Here ,
Jun 06, 2023 Jun 06, 2023

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I'm using Windows 11 Pro ver 22H2, I tried this solution:

"Try resetting your Photoshop prefrences which you can do under the General Tab in Photoshop preferences."

I have 48gb of ram and when running the app 40 are free. That was no an issue 3 days ago and no update was installed that day 

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Hi @Nicolas23492635p5u3 how much free HD space do you have on your main HD?

BTW - I split your post off into a new thread. You were commenting on a 4 year old post.

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New Here ,
Jun 06, 2023 Jun 06, 2023

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I do have a lot of free space. That's not the issue. Photoshop does open once after I reset The Photoshop preferences but I have to do it every time I want to open it. I'm trying to find a permanent solution. 

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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@Nicolas23492635p5u3 what is "a lot" of free space?

What happens if you shift+right-click the Photoshop exe file and run as Administrator?

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New Here ,
Jun 06, 2023 Jun 06, 2023

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I have 707GB Available. The same thing happen

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LEGEND ,
Jun 06, 2023 Jun 06, 2023

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When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

If that doesn't fix the issue:
Go to Preferences > Performance..., uncheck Multithreaded Compositing, and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still, crashing? 
Go to Preferences, Settings>Image Processing, and try changing the "Remove tool processing" from "Faster" to "More stable." Still, Crashing? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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If none of the suggestions from Digital Dog and others haven't sorted out issue, consider using the Adobe Cleaner Tool to remove old Adobe versions and corrupt files: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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