photoshop cs5 for imac not working mac os sierra

[jimmym1521]

Our imac which was about 4 years old just broke and the graphics card needed replacing. Its was fixed and upgraded to mac os sierra but have lost photoshop CS5 and we only use the mac for doing my artwork on photoshop We have the original disc and product code but the imac keeps spitting ou the disc. The disc has been kept in the box since I bought it and was only used the one time that I uploaded to my imac. I tried to download the programme but it will not install.

I paid a lot of money for the photoshop and need it to continue my artwork, how can I get it working? do I need to upgrade?

[gener7 · Accepted solution]

Download a fresh installer here: Download Adobe Creative Suite 5 products

Install by carefully following these instructions: Installing Creative Suite on macOS 10.12 (Sierra)

CS5 id outdated for the newer operating systems and will not be updated. So go with the

Adobe Creative Cloud Photography plan | Professional photo editing software program if CS5 still won't work.

[Test Screen Name]

You may find that upgrading to Sierra was a very expensive decision. Expect to need to buy new apps if you upgrade the system.

[grahamjriddell01]

I find it quite outrageous that neither Apple or Adobe made it clear that CS5 would not function correctly after upgrading to High Sierra on iMac,  especially as we are encouraged to upgrade and have done this on several occasions already. To prevent my purchased disk from not playing and running a Repair is scandalous bordering on illegal. The OS may have changed but its STILL THE SAME COMPUTER. WHY don't you have a fix for us who are on CS5? I paid over £600 for this program and do not wish or need to be on the Cloud product. Lightroom 3 disk runs fine and was bought around the same time. Is this a case of entrapment to be forced into Adobe's Cloud Products?

[Just Shoot Me]

grahamriddell57  wrote

I find it quite outrageous that neither Apple or Adobe made it clear that CS5 would not function correctly after upgrading to High Sierra on iMac,  especially as we are encouraged to upgrade and have done this on several occasions already. To prevent my purchased disk from not playing and running a Repair is scandalous bordering on illegal. The OS may have changed but its STILL THE SAME COMPUTER. WHY don't you have a fix for us who are on CS5? I paid over £600 for this program and do not wish or need to be on the Cloud product. Lightroom 3 disk runs fine and was bought around the same time. Is this a case of entrapment to be forced into Adobe's Cloud Products?

Because CS5 is many years old. Like 8 or 9 years old from date of release.

Adobe Photoshop version history - Wikipedia

[grahamjriddell01]

So what it still works. It's a product I bought in good faith. Adobe changed the game. Stinks.

[gener7]

grahamriddell57  wrote

So what it still works. It's a product I bought in good faith. Adobe changed the game. Stinks.

Apple changed the game. CS5 makes calls to the OS, not the hardware. CS5 was released when OSX 10.5.7 and 10.6 were current.

It will work best if you downgrade MacOS, install CS5 on a earlier OSX partition or get a used Mac and install it there.

Just don't expect any software maker to spend time and money retrofitting software they no longer sell or support (except for activation). 

As a side note: Upcoming MacOS 10.15 will no longer run 32 bit apps no matter what you paid for them.

[grahamjriddell01]

Thank you,

I do understand that. My gripe is that no warnings were issued by anyone (Adobe or Apple), otherwise I wouldn’t have updated OX to High Sierra.

Apple have also disabled the ability to read the original software disks as my Mac won’t read them now even though its the same machine I installed them on!

Painful and costly mistake I agree.

[gener7]

You no longer need the original discs.

You can now download CS5 installers free from Adobe: Download Adobe Creative Suite 5 products

Just have your serial number ready.

If CS5 is an upgrade, also include the serial for a qualifying product.

More on what runs and what doesn't on High Sierra:

https://www.macworld.co.uk/feature/mac-software/which-apps-dont-work-macos-3664177/#toc-3664177-3

Gene

[John Waller]

Painful and costly mistake I agree.

Doesn't have to be. Plenty of people are successfully running CS5 on Sierra.

Once you've downloaded CS5, refer this Adobe support article to install it.

Installing Creative Suite on macOS 10.12 (Sierra)