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Photoshop CS6 failed to install and I want to uninstall so I can reinstall it but it won't let me...

New Here ,
Jul 03, 2018 Jul 03, 2018

This morning I tried to install Photoshop cs6 (I don't want to pay monthly for a subscription and this is the last one you can buy without one that's why I chose cs6 ). I was able to install it successfully on my home computer but I also wanted to put it on my main laptop I always use. It was working at first so I left it alone to install while I left to run errands. I came home and something happened where my computer froze and I needed to exit and start the installer over. But when I tried to reinstall it the set-up file wouldn't open and I'd just get this pop-up:

4.jpg

So i tried to search online on what I need to do to fix this and I tried the CC cleaner but Photoshop CS6 wasn't on there to fix. I went to the control panel to see if the program was on there so i can uninstall it off of there then try to reinstall it, and it was on there. But when I clicked uninstall I got an error and I clicked to view details and it says it couldn't uninstall because it wasn't installed, but it was obviously on the installed programs list.

1.jpg2.jpg3.jpg

I even tried going through the registry to uninstall it from there but nothing I did worked. Does anyone know how to fix this or if there's a way I can remove it from my computer completely so I can try to reinstall it all over again?

Thanks

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correct answers 1 Correct answer

Adobe Employee , Jul 03, 2018 Jul 03, 2018

Hi Jojeanpai,

As you're not able to uninstall Photoshop CS6, you're have to first install the CS6 application to restore the uninstaller, please have a look at this forum thread and let us know if the steps mentioned on it helped with this issue: I can not uninstall photoshop cs6 on my computer

Regards,
Sahil

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Adobe
Adobe Employee ,
Jul 03, 2018 Jul 03, 2018
LATEST

Hi Jojeanpai,

As you're not able to uninstall Photoshop CS6, you're have to first install the CS6 application to restore the uninstaller, please have a look at this forum thread and let us know if the steps mentioned on it helped with this issue: I can not uninstall photoshop cs6 on my computer

Regards,
Sahil

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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