Photoshop directx error

Forum|Forum|3 years ago
May 17, 2022
3 replies
7381 views

I have a fresh install of photoshop on my laptop, and I get the following error when I start up, It warns of outdated graphics drivers and says that directx is unavalible. but I updated all the avalable drivers yesterday, and when I run dxdiag, it shows that directx 12 is installed and no problems found.

Windows

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K

Kian244872480rqlAuthor

Participating Frequently

Been a while, Huge new update to whoever finds this thread while Googling/searching and stumble onto this thread. Thanks to the help to the others in this thread, the silver lining of this is as follows:

if you desperately need to run photoshop on a w520 laptop, update the internal gpu drivers, and boot into internal graphics only. I am still working on a way to run photoshop with the Nvidia card enabled.

J

J453

Brainiac

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.