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Photoshop Disk error -20003

Explorer ,
Dec 05, 2023 Dec 05, 2023

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I am getting a disk error for jpg files -20003.  These are files that have existed before, I have opened another file and then tried to save as that name.  If I rename it will save fine, if I move the location.  I get this error even if I delete that file from that location, it seems to remember it.

 

This has happened for a couple of months, it is new.  Before I could open any file and Save As and it would work fine.

 

There is supposed to be some Privacy setting that I can give Photoshop full access, but that screen does not exist.  I am on the latest Photoshop and Win 11 software.

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correct answers 1 Correct answer

Community Expert , Dec 07, 2023 Dec 07, 2023

@smackmick Quit PS. Go to the Photoshop.exe file and shift+Right-click and choose "run as administator" then try to save as again - same issue?

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Community Expert ,
Dec 07, 2023 Dec 07, 2023

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@smackmick where are you trying to save to? Local HD, external, server, etc.?

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Explorer ,
Dec 07, 2023 Dec 07, 2023

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This is a local SSD drive.  This is where the file originiated.

 

Not having any issue with any other tool, drive tests fine.  Just a Save As with Photoshop.

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Community Expert ,
Dec 07, 2023 Dec 07, 2023

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@smackmick Quit PS. Go to the Photoshop.exe file and shift+Right-click and choose "run as administator" then try to save as again - same issue?

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Explorer ,
Dec 07, 2023 Dec 07, 2023

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No this time I was able to save it.  Although I am an administrator, running as administrator was different.

I looked at the exe and saw admin had full control, but users did not.  So I changed users to be the same as admin.  So far I am not able to recreate the problem so maybe this fixed it.

 

I have not changed this, this was Creative Cloud that loaded the code.

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Community Beginner ,
Jan 06, 2024 Jan 06, 2024

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Worked for me too!  Thank you!

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Explorer ,
Jan 06, 2024 Jan 06, 2024

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I have found that with a new update it reverts back to its old security settings and I have to go in and set it again.  Adobe is doing something wrong with this file.

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Community Expert ,
Jan 08, 2024 Jan 08, 2024

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Its not reverting - Run As Administrator is a temporary fix. You need to fix your user profile permission on your Windows account to make you an admin permanently.  Your follow up reply showing that users were blocked tells me something still isnt set right on your account or you wouldn't have any issue requiring secuity changes on the fly. Try creating a new Windows Admin account (with full access) and try again.

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Community Beginner ,
Jan 18, 2024 Jan 18, 2024

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If that's the case than that's crappy coding on Adobe's part.  Providing permanent admin rights to a daily use user account creates a ton of security risk.

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Community Expert ,
Jan 18, 2024 Jan 18, 2024

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This is the operating system, not Photoshop. Complain to Microsoft.

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New Here ,
Mar 25, 2024 Mar 25, 2024

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I fixed mine by saving it to a local drive then closing the program opening the file back in Photoshop and saving it on a network drive.

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