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Known Participant
December 6, 2023
Answered

Photoshop Disk error -20003

  • December 6, 2023
  • 2 replies
  • 5993 views

I am getting a disk error for jpg files -20003.  These are files that have existed before, I have opened another file and then tried to save as that name.  If I rename it will save fine, if I move the location.  I get this error even if I delete that file from that location, it seems to remember it.

 

This has happened for a couple of months, it is new.  Before I could open any file and Save As and it would work fine.

 

There is supposed to be some Privacy setting that I can give Photoshop full access, but that screen does not exist.  I am on the latest Photoshop and Win 11 software.

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

@smackmick Quit PS. Go to the Photoshop.exe file and shift+Right-click and choose "run as administator" then try to save as again - same issue?

2 replies

smackmickAuthor
Known Participant
January 6, 2024

I have found that with a new update it reverts back to its old security settings and I have to go in and set it again.  Adobe is doing something wrong with this file.

Kevin Stohlmeyer
Community Expert
Community Expert
January 8, 2024

Its not reverting - Run As Administrator is a temporary fix. You need to fix your user profile permission on your Windows account to make you an admin permanently.  Your follow up reply showing that users were blocked tells me something still isnt set right on your account or you wouldn't have any issue requiring secuity changes on the fly. Try creating a new Windows Admin account (with full access) and try again.

Participating Frequently
January 18, 2024

If that's the case than that's crappy coding on Adobe's part.  Providing permanent admin rights to a daily use user account creates a ton of security risk.

Kevin Stohlmeyer
Community Expert
Community Expert
December 7, 2023

@smackmick where are you trying to save to? Local HD, external, server, etc.?

smackmickAuthor
Known Participant
December 7, 2023

This is a local SSD drive.  This is where the file originiated.

 

Not having any issue with any other tool, drive tests fine.  Just a Save As with Photoshop.

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
December 7, 2023

@smackmick Quit PS. Go to the Photoshop.exe file and shift+Right-click and choose "run as administator" then try to save as again - same issue?