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Photoshop doesn't see all RAM memory

New Here ,
May 14, 2018 May 14, 2018

Hello. I have 8 GB RAM memory, but Adobe Photoshop CC see only 3 Gb RAM. My operation system is Windows 10 64 Bit.

Maybe someone can help me? Maybe this become after the last April udpate of Windows 10?

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correct answers 1 Correct answer

Community Expert , May 14, 2018 May 14, 2018

Hi See if this thread helps you :

Photoshop CC2018 not seeing all my RAM

In addition - even if the fix does work you may want to add to the report here:

Photoshop: Displaying less available memory than the system provides | Photoshop Family Customer Community

Dave

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Enthusiast ,
May 14, 2018 May 14, 2018

How much RAM are you allowing photoshop to use?

CTRL+K > Performance

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New Here ,
May 14, 2018 May 14, 2018

I allow to use all RAM, that Photoshop can see, so i have 8 GB RAM, but photoshop see only three 3 GB and i allow them all

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New Here ,
May 14, 2018 May 14, 2018

That's the screenshot
http://joxi.ru/bmoRw11tMpv37r

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Community Expert ,
May 14, 2018 May 14, 2018

Anything loading on your computer's startup? (Ctrl + Shift + Esc > Startup tab) Try disabling anything non-essential there and restart your system to see if that helps.

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New Here ,
May 14, 2018 May 14, 2018

No, nothing too hard. Only simple apps

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Enthusiast ,
May 14, 2018 May 14, 2018

The RAM is being used somewhere. I recommend looking at your processes and eliminating anything that isn't being used or that is using a ton of your memory.

Chrome, if you use it is a memory hog - just a FYI

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Community Expert ,
May 14, 2018 May 14, 2018

Hi See if this thread helps you :

Photoshop CC2018 not seeing all my RAM

In addition - even if the fix does work you may want to add to the report here:

Photoshop: Displaying less available memory than the system provides | Photoshop Family Customer Com...

Dave

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New Here ,
May 15, 2018 May 15, 2018

Thank you so much. That solve helps!

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Community Expert ,
May 14, 2018 May 14, 2018

How much RAM do you have set via Edit > Preferences > Performance > Memory Usage on the menu bar? (You shouldn't have this set too high; other apps need RAM as is.) Even so, I believe Photoshop will use the max available RAM only when it needs to.

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New Here ,
Oct 25, 2023 Oct 25, 2023
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You probably use 32bit Photoshop version, change to 64bit one (in CS6 there are two available) ... Messing around in Windows registry won't help as I've found some hints to this topic. 

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