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Photoshop doesn't show image

New Here ,
Mar 16, 2018 Mar 16, 2018

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Hi there, Screenshot_6.png

My photoshop CSS is not showing any images/pdfs after I open them. However, the image shows up when I go into fullscreen mode (not fullscreen mode with menu bar). This has occurred once recently but was fixed after I updated the NVIDIA driver. Now it says graphics driver is up to date yet its still not showing the image. I have tried turning off OpenGL under Performances, and also reinstalling. Does anyone have any ideas?

Thanks

Daisy

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Adobe
Guest
Mar 16, 2018 Mar 16, 2018

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Hi Daisy

Try downloading the latest driver again and then try doing a custom install and select Perform a clean installation

rtaImage.png

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New Here ,
Apr 07, 2018 Apr 07, 2018

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Hi Ged,

I have performed a clean install twice (two new nvidia driver updates) and found that neither of them helped. I have tried changing all the options under preferences>performance>graphics processor settings and found that the only thing that works is turning 'Using Graphics Processor' off altogether. This is obviously a graphics card issue and I have tried most of the options in the FAQ troubleshooting graphics driver issues but nothing works. Do you have any other ideas?

Thanks

Daisy

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Enthusiast ,
Mar 16, 2018 Mar 16, 2018

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