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How to get in contact with Adobe-Costumer NO-SERVICE ????
"Photoshop kann nicht gestartet werden. Wenden Sie sich an den Adobe Costumer Service mit Referenzcode 205."
Aber da ist niemand!!! Wofür bezahle ich jeden Monat???
There isn't anybody!!! What is the use to pay each month???
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Hi there,
We're sorry for the trouble. Are all other Adobe applications launching fine?
Let us know. We're here to help.
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Thanks for confirming!
I'll move this thread to the Adobe Photoshop community where the experts can help you out.
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Thats amazing, no answer since 2 days - I love it ;o(((
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Hi there,
We're sorry for the error code. Take a look at the following troubleshooting article to resolve the 205 error code: https://helpx.adobe.com/mt/creative-cloud/kb/troubleshoot-download-install-logs.html#error205
Let us know if that helps.
Thanks,
Mohit
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Hello,
thanks for your reply, but these have been the first steps I tried when the problem appeared;
unfortunately didn’t help.
I’m using MacOs Catalina 10.15.7, newer version doesn’t work on this iMac 27''.
Previous versions without any problem.
other apps such as Illustrator, InDesign, Lightroom Classic in actual versions work fine.
Mit freundlichen Grüßen / Cordialement / Best regards
Peter Pfeiffer
Personal information removed by Moderator
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Hi, thanks for your reply, but these have been the first steps I tried when the problem appeared;
but unfortunately this didn’t help.
I’m using MacOs Catalina 10.15.7, newer version doesn’t work on this iMac 27''.
Previous versions from PS without any problem and other apps such as Illustrator, InDesign, Lightroom Classic in actual versions work fine. But PS does not ;o((
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Hast du denn schon mal versucht, Photoshop ohne Plugins zu starten, in dem du PS startest und während des Ladevorgangs die Umschalt-Taste hälst bis das entsprechende Dialogfeld erscheint.
Oder hast du alternativ PS schon mal auf die Standardeinstellungen zurückgesetzt, in dem du PS gestartet hast und während des Ladevorgangs Cmd + Alt + Umschalt gedrückt hast?
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Hi dear all, today I installed security update from MacOs, then update v 23.3.2 from PS and tried to start PS,
but unfortunatly always same error with "referenzcode 205" ?
Is there anybody who can support?
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If you still can't launch Photoshop, contact Adobe Customer Care. They can look at your computer.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent" to get a human, not a bot.
If your browser does not auto-open the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703
You can also send tweet to @AdobeCare. They are very responsive.
Here is the Help page for error code 205
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error205
~ Jane
Forum volunteer