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Photoshop extension panels are now black

New Here ,
Dec 24, 2017 Dec 24, 2017

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After updating, the extension panels are grey when expanded and then rapidly turn black.  I've uninstalled and reinstalled, but it didn't change. This occurs with Adobe and Tony Kyper panels.  Any suggestions?

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correct answers 1 Correct answer

Community Expert , Dec 25, 2017 Dec 25, 2017

It look strange like a single open GL   GPU[0] is listed but made by two companies Intel and Nvidia. So as Trevor wrote there seems to be two GPU in your machine.  See if you can use thr Nvidia control panel and make the Nvidia adapter the prefered GPU for Photoshop.

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Community Expert ,
Dec 24, 2017 Dec 24, 2017

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Check that your Display Adapter device driver is  the latest version available, Post your Photoshop menu Help>System Info here

JJMack

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New Here ,
Dec 25, 2017 Dec 25, 2017

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Thanks for the reply.  My display adapter device driver is up to date.

Here the system info:

Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

Number of Launches: 3

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.16299.15

System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 2392 MHz

Built-in memory: 16267 MB

Free memory: 9296 MB

Memory available to Photoshop: 14360 MB

Memory used by Photoshop: 70 %

Surface Dial: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=900, right=1600

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=2000

glgpu[0].GLName="Intel(R) HD Graphics 3000"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="?"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Quadro 1000M/PCIe/SSE2"

glgpu[0].GLRendererID=294

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="?"

glgpu[0].GLDriverDate="?"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

License Type: Subscription

Serial number: 96040773092055735360

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\Chuck\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 444.8G, 203.9G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

   AdobeOwl.dll   Adobe Owl   5.2.11  

   AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

   ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

   BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

   boost_date_time.dll   photoshopdva   11.1.0  

   boost_filesystem.dll   photoshopdva   11.1.0  

   boost_signals.dll   photoshopdva   11.1.0  

   boost_system.dll   photoshopdva   11.1.0  

   boost_threads.dll   photoshopdva   11.1.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0  

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaudiodevice.dll   photoshopdva   11.1.0  

   dvacore.dll   photoshopdva   11.1.0  

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

   dvamarshal.dll   photoshopdva   11.1.0  

   dvamediatypes.dll   photoshopdva   11.1.0  

   dvametadata.dll   photoshopdva   11.1.0  

   dvametadataapi.dll   photoshopdva   11.1.0  

   dvametadataui.dll   photoshopdva   11.1.0  

   dvaplayer.dll   photoshopdva   11.1.0  

   dvatransport.dll   photoshopdva   11.1.0  

   dvaui.dll   photoshopdva   11.1.0  

   dvaunittesting.dll   photoshopdva   11.1.0  

   dynamiclink.dll   photoshopdva   11.1.0  

   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   igestep30.dll   IGES Reader   9.3.0.113  

   imslib.dll   IMSLib DLL   10.0.0.22  

   JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

   LogSession.dll   LogSession   7.4.1.60.45263  

   mediacoreif.dll   photoshopdva   11.1.0  

   MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2018   19.0  

   Plugin.dll   Adobe Photoshop CC 2018   19.0  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55  

   PSArt.dll   Adobe Photoshop CC 2018   19.0  

   PSCloud.dll                                                   1.0.0.1  

   PSViews.dll   Adobe Photoshop CC 2018   19.0  

   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

   SVGRE.dll   SVGRE   79.586793   79.586793

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Accented Edges 19.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

   Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”

   Bas Relief 19.0 - from the file “Filter Gallery.8bf”

   BMP 19.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 10.1 - from the file “Camera Raw.8bi”

   Camera Raw Filter 10.1 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

   Charcoal 19.0 - from the file “Filter Gallery.8bf”

   Chrome 19.0 - from the file “Filter Gallery.8bf”

   Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”

   Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

   Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

   CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

   Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

   Craquelure 19.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 19.0 - from the file “Filter Gallery.8bf”

   Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 19.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

   De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

   Dicom 19.0 - from the file “Dicom.8bi”

   Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

   Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

   Displace 19.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 19.0 - from the file “Filter Gallery.8bf”

   DxO ViewPoint 3 3.1.251.0 - from the file “PhotoshopPlugin-filterdvpv364.8bf”

   DxO ViewPoint 3 automation 3.1.251.0 - from the file “PhotoshopPlugin-automationdvpv364.8li”

   Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”

   Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

   Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”

   Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 19.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

   Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Fresco 19.0 - from the file “Filter Gallery.8bf”

   Glass 19.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

   Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Grain 19.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

   HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

   IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 19.0 - from the file “JPEG2000.8bi”

   Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Lens Blur 19.0 - from the file “Lens Blur.8bf”

   Lens Correction 19.0 - from the file “Lens Correction.8bf”

   Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 19.0 - from the file “Liquify.8bf”

   Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

   Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”

   Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”

   Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”

   Neon Glow 19.0 - from the file “Filter Gallery.8bf”

   Note Paper 19.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”

   Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

   ON1 Develop 2017 11.6.0 - from the file “PerfectEnhanceProxy.8li”

   ON1 Develop 2017 11.6.0 - from the file “PerfectEnhanceProxy.8li”

   ON1 Develop 2017 Filter 11.6.0 - from the file “PerfectEnhanceProxy.8li”

   ON1 Develop 2018 12.0.0 - from the file “PerfectEnhanceProxy.8li”

   ON1 Develop 2018 12.0.0 - from the file “PerfectEnhanceProxy.8li”

   ON1 Develop 2018 Filter 12.0.0 - from the file “PerfectEnhanceProxy.8li”

   ON1 Effects 2017 11.6.0 - from the file “PerfectEffects.8li”

   ON1 Effects 2017 11.6.0 - from the file “PerfectEffects.8li”

   ON1 Effects 2017 Filter 11.6.0 - from the file “PerfectEffects.8li”

   ON1 Effects 2018 12.0.0 - from the file “PerfectEffects.8li”

   ON1 Effects 2018 12.0.0 - from the file “PerfectEffects.8li”

   ON1 Effects 2018 Filter 12.0.0 - from the file “PerfectEffects.8li”

   ON1 Resize 2018 12.0.0 - from the file “PerfectResizeProxy.8li”

   ON1 Resize 2018 Engine Automation 12.0.0 - from the file “PerfectResizeProxy.8li”

   ON1 Resize 2018 Engine Filter 12.0.0 - from the file “PerfectResizeProxy.8li”

   ON1 Resize 2018 Filter 12.0.0 - from the file “PerfectResizeProxy.8li”

   OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

   Palette Knife 19.0 - from the file “Filter Gallery.8bf”

   Patchwork 19.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

   PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”

   Perfectly Clear v3 1.0.0.1 - from the file “PerfectlyClearCompletePS.8bf”

   Photocopy 19.0 - from the file “Filter Gallery.8bf”

   Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”

   Photoshop Touch 19.0 - from the file “PSDX.8bi”

   Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

   Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”

   Plaster 19.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

   PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”

   Poster Edges 19.0 - from the file “Filter Gallery.8bf”

   PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”

   Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Rays v2.0 NO VERSION - from the file “Rays.8bf”

   Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

   Reticulation 19.0 - from the file “Filter Gallery.8bf”

   Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

   Run piccure+ NO VERSION - from the file “PiccurePlus.8bf”

   Save for Web 19.0 - from the file “Save for Web.8be”

   ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

   Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

   Shear 19.0 - from the file “Standard MultiPlugin.8bf”

   Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

   Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”

   Spaces 19.0 - from the file “Spaces.8li”

   Spatter 19.0 - from the file “Filter Gallery.8bf”

   Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 19.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

   Stained Glass 19.0 - from the file “Filter Gallery.8bf”

   Stamp 19.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   StarSpikes Pro 4 4.3.1.0 - from the file “StarSpikesPro4X64.8bf”

   STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Sumi-e 19.0 - from the file “Filter Gallery.8bf”

   Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Targa 19.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 19.0 - from the file “Filter Gallery.8bf”

   Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 19.0 - from the file “Filter Gallery.8bf”

   Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

   U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Underpainting 19.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

   Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   Water Paper 19.0 - from the file “Filter Gallery.8bf”

   Watercolor 19.0 - from the file “Filter Gallery.8bf”

   Wave 19.0 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

   WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”

   Wind 19.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”

   ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

   Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

   Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   Actions  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.actionsvfive\index.html”

   Control  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.controlvfive\index.html”

   Intro  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.introvfive\index.html”

   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

   New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

   RapidMask  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.rmvfive\index.html”

   LayerMask  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.lmvfive\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

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Community Expert ,
Dec 25, 2017 Dec 25, 2017

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It looks like you are using two GPUs

Photoshop is known not to like more than one GPU, and it can cause problems if the drivers conflict

(Scroll down to Does Photoshop take advantage of more than one graphics processor.

Photoshop graphics processor (GPU) card FAQ

If this is what is happening, then you might be able to disable the Intel HD3000 in BIOS or it's preferences.  So is this a lpatop by any chance?  We often see this sort of situation where a laptop switches between GPUs to save battery power.

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Community Expert ,
Dec 25, 2017 Dec 25, 2017

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It look strange like a single open GL   GPU[0] is listed but made by two companies Intel and Nvidia. So as Trevor wrote there seems to be two GPU in your machine.  See if you can use thr Nvidia control panel and make the Nvidia adapter the prefered GPU for Photoshop.

JJMack

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New Here ,
Dec 26, 2017 Dec 26, 2017

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Thanks to both of you!!!  I disabled the Intel and my computer screen resolution and programs looked bizarre even after rebooting.  I disabled the NVIDA in Device Manager and not the panels work again! 

Thanks again for your kind assistance!

Chuck

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New Here ,
Dec 27, 2017 Dec 27, 2017

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As a postscript, with NVIDA disabled, the extension panels worked.  However, several plugins failed to load.  So it looks like NVIDA is preventing the extension panels to work and the Intel graphics processor is insufficient to run several of my plug ins.  My computer is six years old and it looks like I'll need a replacement for everything to work properly.  Thanks again for the help!

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