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Hi,
I'm trying to open a file in Photoshop; it loads for ages and gives me the error message 'could not open "file name" becase of a disk error.'
Photoshop seems completely fine with other files/images from the same folder/disk, but this is just bugging me.
Thanks :)))
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are you opening the file from Lightroom?
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If the problem is one specific file, could you share the file via CC files or dropbox and share a link to download?
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I had this same exact error today with a file I worked on a few days ago in 23.2.2. Tried to open it today with 23.2.1 and it gave me that disk error, which made me think my hard drive was failing. I tried copying the file in Windows to another drive and Windows Explorer wouldn't have it: it paused halfway through the copy and Explorer was "(Not Responding)". Ran hard drive checks, no issues found.
The issue might be with 23.2.2, because I made that project right after I upgraded, noticed some lag or visual issues, and reverted back to 23.2.1. All other files are fine.
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If you Zip the file, can you share the zip?
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I am facing the same issue. Have you figured out a way to fix the bug?
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Hi, please share the version of Photoshop you're using along with the version of Windows you're working on.
Is the file saved on your computer's local storage or on an external drive?
Thanks,
Nikunj
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Hey, thanks for replying first of all.
The version I am using is 23.0 Adobe Photoshop 2022 and, the version of my windows is 10.
The file is saved in computer's external hard drive. Additionally, other files are working fine in the same hard drive and in same folder.
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@Fahaam_Ali3681 "The file is saved in computer's external hard drive. Additionally, other files are working fine in the same hard drive and in same folder.."
Despite that, I would try copying the problem file to your internal / boot drive, [maybe just copy to the desktop] then try opening it in Photoshop.
As it's a PSD file, your options for other applications to test it with are limited,
I found this info which may be helpful I hope:
Some Windows programs that can open PSD files (Affinity has a free demo):
Note that while these programs can open PSD files, they may not offer the exact same features and functionality as Adobe Photoshop. Additionally, some of these alternatives may have limitations or quirks when working with PSD files.
.
I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google "neil barstow colourmanagement" for lots of free articles on colour management
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