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M
Mashley
Participant
March 23, 2020
Answered

Photoshop For iPad crashing

  • March 23, 2020
  • 4 replies
  • 5203 views

I can't get any work done because photoshop mobile keeps crashing, it's awful!

    Correct answer M Shaw

    Click here if you read this in June 2025.
    The iOS13.4 update has been released by Apple today. This update fixes the frequent crashing occurring with Photoshop on iPad

    4 replies

    K
    Kdownie
    Participant
    February 24, 2021

    I have exactly the same problem. It is basically unuseable as it is basically a gamble as to whether or not it will save it when I try to exit the app. It is basically unuseable as an app for professionals. 

     

      J
      JoshuaKaiser
      Participant
      March 15, 2022

      It's March 2022.  This is still an issue. I have an iPad using the latest software update. ios 15.4

       

      for the last year, PS ran fine. Today it WILL NOT open without crashing almost instantly. Is there ANY solution?!

      I need this to work and I (like everyone else) pay for a subscription to this.

       

      A prompt fix would be appreciated

      A
      avg11
      Participant
      April 5, 2022

      April 2022. Still not fixed. Tch tch. 

      M
      madeleine-garratt
      Participant
      May 23, 2020

      Hi,

      Photoshop automatically updated on my iPad two days ago and it crashes every few minutes.

      I don't know what I'm supposed to do?!

      Am I able to uninstall the latest update?

      Thanks in advance 

        M
        Adobe Employee
        M Shaw
        Adobe Employee
        May 23, 2020

        I am sorry that the app has been unstable for you recently. The good news is we have been able to isolate and fix the crash that's been happening with our latest release. We are working on getting an update out as soon as we can.

        StarlaLee
        StarlaLee
        Participant
        October 20, 2021

        Photoshop was working fine for me till the new ios15 update. Every time it crashes I'm working with a mask and I'm zoomed in using the brush to cut out an image. At least when it crashed for the first time after the ios15 update photoshop aloud me to do one crash report. It's very annoying when Im in the middle of something very detailed and it just crashes like that! I hope they can fix this soon!! 

          M
          Adobe Employee
          M ShawCorrect answer
          Adobe Employee
          March 24, 2020

          Click here if you read this in June 2025.
          The iOS13.4 update has been released by Apple today. This update fixes the frequent crashing occurring with Photoshop on iPad

          Kearner94
          Kearner94
          Known Participant
          May 12, 2021

          Nope. Still no photoshop on iPad. 

          M
          MashleyAuthor
          Participant
          May 12, 2021
          Uninstalled it and reinstalled it and it’s working fine.

          Get Outlook for iOS
          M
          Adobe Employee
          M Shaw
          Adobe Employee
          March 23, 2020

          A fix for the crashing issue will be in iOS 13.4. It is currently available as a beta from Apple. (https://beta.apple.com/sp/betaprogram/) If you do not want to run a beta version of the OS, you will have to wait for it to be released.

          Kearner94
          Kearner94
          Known Participant
          May 12, 2021

          It fixes NOTHING. 

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