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Photoshop freezes when loading the first image after launching

New Here ,
Apr 29, 2022 Apr 29, 2022

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I am using the latest version of Photoshop CC.

Computer spec : Ryzen 5950x Nvidia Geforce 3090 1. After launching Photoshop, there is a momentary pause when loading the first image ( jpg, psd, etc.). After that, when load another image (file), it opens right away. Does anyone know about this issue? And 2. After loading an image, when magnifying it with the magnifying glass tool,
it works like the old version at once, but from a certain point it works smoothly.
I also ask for help with this issue.

 

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Adobe
Community Expert ,
Apr 29, 2022 Apr 29, 2022

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Which (exact) version of Photoshop and OS?

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the Photoshop preferences?

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New Here ,
Apr 29, 2022 Apr 29, 2022

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Hi,

 

My Photoshop version : 23.3.1

OS : Windows 10 Pro, 19044.1645

RAM : 32GB

SSD : NVME M.2 - 300GB / Total 1TB 

 

Photoshop has been reinstalled.

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Community Expert ,
Apr 29, 2022 Apr 29, 2022

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Has the reinstallation solved the issue?

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New Here ,
Apr 29, 2022 Apr 29, 2022

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No...

I had three times reinstalled.

But not solved.

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Community Expert ,
Apr 29, 2022 Apr 29, 2022

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And did trashing the preferences help?

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New Here ,
Apr 29, 2022 Apr 29, 2022

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You mean Preferences reset??

My preferences is default.

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Community Expert ,
Apr 29, 2022 Apr 29, 2022

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I suggest resetting your preferences to see whether that helps.

-see attached-

warmly/j2022-03-28_08-55-43.png

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New Here ,
Apr 29, 2022 Apr 29, 2022

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Thanks for your help.

But problem remains.

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New Here ,
Apr 29, 2022 Apr 29, 2022

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I found one more case.
After starting Photoshop for the first time.
If you change the selection from 'Move tool' to 'Other tool (ex. marquee)', it stops for a few seconds.

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New Here ,
Apr 29, 2022 Apr 29, 2022

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+ In case, open new file -> blank page.

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