Participant

Photoshop freezing at startup on Halide Bottlenecks

Forum|Forum|5 years ago
April 27, 2020
5 답변들
25487 조회

I am trying to open photoshop and the program is frozen on "Adding extension... Halide Bottlenecks" has this happened to anyone else and is there any way to fix this problem...I am working on a deadline and need Photoshop to open as soon as possible...

Thanks in advance for any suggestions.

Crash or freeze

S

Sebastián28560122i612

Participant

delete Adobe Preferences folder in (/user/Library/), and done!

A

Alonso Zevallos

Participant

This is the final solution!!!!

How and when to use the Creative Cloud Cleaner tool | Advanced steps

G

gee eee

Inspiring

What is this aptly named Halide Bottlenecks? Why do we need it and/or how can we disable it? I already hit shift when starting up Photoshop to disable plug-ins but this bottleneck still loads. I mean it does say it's an extension but when I search my computer, I can't find it. Where is it?

Kevin Stohlmeyer

Community Expert

Its either a corrupt color profile or larger preset setting. Use the freeze on launch solution listed above.

D

DVous

Participant

I don't have any experience troubleshooting the migration assistant, so if the issue is embedded in there, I may not be able to help.

But thinking out loud, here, it's possible the migration assistant moved all your prefs over from the old system, where a better choice may be to let Photoshop generate its preferences 'organically' from that system. Try manually deleting the prefs, and let Photoshop regenerate new ones from scratch.

Backup beforehand if you want to, but delete the folder, as described here: Preferences

I woke up today to all of my Adobe apps failing to load. Photoshop, Illustrator, and InDesign. I tried uninstalling them all, and that didn't help. Photoshop stops trying to load on the Halide Bottleneck. Illustrator tried to run a diagnostic after it failed to load the first time, and it froze on step 1. I'm on a tight deadline with thousands of dollars at stake. Should I try manually deleting all things Adobe, and start from scratch so all new prefs files are built? Thank you!

MsCopernic

Participant

I'm experiencing the same problem some days ago do any one here can tell me what is that extension for?

Kevin Stohlmeyer

Community Expert

Its either corrupt color presets or a large preset format.

J

Jonathan0C16

Participant

Hi Kevin,

I'm also having this problem, but don't see any large preset files as described in "Freeze-on-Launch" above (the largest is 787 bytes.) Is there another way out of this? No version of Photoshop will now launch on my machine.