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Photoshop gets stuck after latest CC update!

Contributor ,
Apr 01, 2017 Apr 01, 2017

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Hi,

it's unbelievable how much worse is Photoshop performing after latest CC update. I work on latest iMac Retina 5K with max spec and 32GB Ram and never had any problems until now.

The app is giving me a spinning color wheel all the time, it gets stuck when I want to move objects and the tools are disappearing. It gets especially difficult when You zoom in and work closely to subject. The test for this behavior is zooming in and out while pressing the mouse button and moving from left to right.

It's really annoying when You want to retouch a photo so You change the tools every second - from brush to zoom, from zoom to healing brush, changing the size and hardness by holding down the control + alt. I know I want a lot from this app but it's a industry standard and there's a reason why we invested thousand of dollars in latest macs.

As I said - it worked flawlessly before latest update. The attached screenshot is the precise moment when I get color wheel (which is not shown on the screenshot)  - painting over mask on DnB layer. Please notice the available free memory (16GBs !!! ). While it gets stuck there's also this behavior of not seeing the main screen, only toolbar and bottom of the Photoshop - when You click on other app and click back on PS icon in the dock.

Has anyone encountered similar problems lately?

P.S. I went through all the performance steps in Photoshop help - didn't help.

slc1Yp6.jpg

Screen Shot 2017-04-01 at 16.31.49.png

+ 100GB free disk space of 500GB SSD

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Adobe
Community Expert ,
Apr 01, 2017 Apr 01, 2017

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There has been only one update made for CC 2017 which was made available last year

Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64

I use windows performance is OK on Windows but there are bugs in CC 2017 so I use CC 2014.

I do not know about Mac OS version.  Yous should search for other Mac user having performance issues with CC 2017. Ant the OSX Version you use.

https://forums.adobe.com/search.jspa?place=%2Fplaces%2F1413024&sort=updatedDesc&q=10.11.6

Capture.jpg

JJMack

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Contributor ,
Apr 08, 2017 Apr 08, 2017

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Dear JJMack,

first of all - thanks for Your answer. As this website states, there were numerous updates of CC2017 with the last one 15 days ago:  Release notes for the Adobe Creative Cloud desktop app

Currently I'm running: Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64 - same as Yours.

Although You didn't provide any explanation of the problem, You did provide the info of search engine related to update version on Adobe's websites which I'm thankful for.

For future reference, below is my system info.

Best Regards,

Paul

Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64

Number of Launches: 52

Operating System: Mac OS 10.11.6

System architecture: Intel CPU Family:6, Model:94, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 4000 MHz

Built-in memory: 32768 MB

Free memory: 25034 MB

Memory available to Photoshop: 29952 MB

Memory used by Photoshop: 85 %

History Thumbnails: Enabled.

Touch Bar: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

3D Multitone Printing: Disabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

High DPI Monitor

Display Bounds: top=0, left=0, bottom=1440, right=2560

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=4096

glgpu[0].GLName="AMD Radeon R9 M395X OpenGL Engine"

glgpu[0].GLVendor="ATI Technologies Inc."

glgpu[0].GLVendorID=4098

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="AMD Radeon R9 M395X OpenGL Engine"

glgpu[0].GLRendererID=16915462

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Nov  1 2016 21:34:57)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=4096

clgpu[0].CLName="AMD Radeon R9 M395X Compute Engine"

clgpu[0].CLVendor="AMD"

clgpu[0].CLVendorID=16915456

clgpu[0].CLDriverVersion="1.2 (Jan 10 2017 00:23:28)"

clgpu[0].CLBandwidth=1.26355e+11

clgpu[0].CLCompute=1208.56

nativegpu[0].NativeName="AMD Metal"

License Type: Subscription

Serial number: 90970340048634851862

GUIDBucket:

  bucket: 183

  test: DocumentPanel

Application folder: /Applications/Adobe Photoshop CC 2017/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 464,8G, 72,6G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/Plug-Ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   2.5.00.377243   1.578146

   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

   AdobeACE.framework   AdobeACE   2.20.02.37447   79.578171

   AdobeAGM.framework   AdobeAGM   4.30.60.37447   79.578171

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

   AdobeBIB.framework   AdobeBIB   1.2.03.37447   79.578171

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.578171

   AdobeCoolType.framework   AdobeCoolType   5.15.00.37447   79.578171

   AdobeCrashReporter.framework   AdobeCrashReporter   7.3.2 

   AdobeExtendScript.framework   AdobeExtendScript   4.5.6.4   80.1060872

   AdobeJP2K.framework   AdobeJP2K   1.2.2.36529   79.262945

   AdobeLinguistic.framework      21429 

   AdobeMPS.framework   AdobeMPS   5.8.1.37174   79.577269

   AdobeOwl.framework   AdobeOwl   5.2.11 

   AdobePDFL.framework   AdobePDFL   15.0.0.36975   79.195992

   AdobePDFSettings.framework   AdobePDFSettings   1.4 

   AdobePIP.framework   AdobePIP   7.4.1.60.45263 

   AdobeScCore.framework   AdobeScCore   4.5.6.4   80.1060872

   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.37447   79.578171

   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.578171

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   79.159824   79.159824

   AdobeXMPFiles.framework   AdobeXMPFiles   79.159824   79.159824

   AdobeXMPScript.framework   AdobeXMPScript   79.159824   79.159824

   ahclient.framework   ahclient   2.0.0.1 

   AIDE.framework   AIDE   1.5.0.36540   79.574279

   aif.framework   aif   6.0.00.1   1.

   amtlib.framework   amtlib   10.0.0.47 

   boost_date_time.framework   boost_date_time   10.0.0.0 

   boost_filesystem.framework   boost_filesystem   10.0.0.0 

   boost_signals.framework   boost_signals   10.0.0.0 

   boost_system.framework   boost_system   10.0.0.0 

   boost_threads.framework   boost_threads   10.0.0.0 

   Cg.framework   NVIDIA Cg    

   CIT.framework       

   CITThreading.framework       

   dvaaudiodevice.framework   dvaaudiodevice   10.0.0.0 

   dvacore.framework   dvacore   10.0.0.0 

   dvamarshal.framework   dvamarshal   10.0.0.0 

   dvamediatypes.framework   dvamediatypes   10.0.0.0 

   dvametadata.framework   dvametadata   10.0.0.0 

   dvametadataapi.framework   dvametadataapi   10.0.0.0 

   dvametadataUI.framework   dvametadataUI   10.0.0.0 

   dvaplayer.framework   dvaplayer   10.0.0.0 

   dvatransport.framework   dvatransport   10.0.0.0 

   dvaui.framework   dvaui   10.0.0.0 

   dvaunittesting.framework   dvaunittesting   10.0.0.0 

   dynamiclink.framework   dynamiclink   10.0.0.0 

   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

   LogSession.framework   LogSession   7.4.1.60.45263 

   manta.framework   manta   2.0.00.1   1.

   mediacoreif.framework   mediacoreif   10.0.0.0 

   PlugPlugExternalObject.framework      7.0.0.67 

   PlugPlugOwl.framework   PlugPlugOwl   7.0.0.67 

   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

   WRServices.framework   WRServices   12.0.0   12.0.0.1000

Required plug-ins:

   3D Studio 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 18.0.1, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 9.9 (718), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 9.9 (718), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 18.0.1  ©2002-2016 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 18.0.1  Copyright © 2003-2016 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 18.0.1  Copyright © 2007-2016 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Entropy 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Export Color Lookup Tables 18.0.1  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Extrude 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 18.0.1  ©1990-2016 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   HSB/HSL 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IFF Format 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IGES 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Ink Outlines 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 18.0.1  Copyright © 2001-2016 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 18.0.1, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 18.0.1, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 18.0.1, Copyright © 2001-2016 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 18.0.1  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 18.0.1  ©1990-2016 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 18.0.1  Copyright © 1990-2016 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   OpenEXR 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Photoshop Touch Copyright ©2013-2016 Adobe Systems Incorporated - from the file “PSDX.plugin”

   Picture Package Filter 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PLY 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   PNG 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PRC 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Radial Blur 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 18.0.1  ©2003-2016 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Render Color Lookup Grid 18.0.1  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Reticulation 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 18.0.1, Copyright © 1999-2016 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 18.0.1, Copyright © 2016 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shake Reduction 18.0.1, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

   Shear 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 18.0.1  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spaces 18.0.1, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”

   Spatter 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Standard Deviation 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Sumi-e 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Summation 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Targa 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   U3D 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Underpainting 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Variance 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Water Paper 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Wind 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”

   Recent Files  1.4.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_4_2_009/index.html”

   Libraries  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

   New Document  1.4.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_4_2_009/fnft.html”

   Start  1.4.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_4_2_009/index.html”

   com.adobe.experimentation.extension  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   Device Preview  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html”

   com.adobe.preview.loader  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html”

   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE

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Community Expert ,
Apr 08, 2017 Apr 08, 2017

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That update you posted  was for the Creative Cloud Desktop Application.  The Application is used to Install, Update and Launch Creative Cloud Application like Photoshop.  Photoshop CC 2017 has had one Update.  Adobe has releases several new release of it Plug-In ACR which is use be several Create Cloud Application New and Old versions.

I do not seem to have any performance problems with Photoshop CC 2017 on Windows 10.  I do not use Photoshop CC 2017 though for bugs in its scripting support bite some of my Photoshop scripts.  I did test CC 2017 and have it installed.   

I would suggest that you check with Apple site to make sure you have the latest Apple software and device drivers for your Mac machine.  How is your 5K display connected to you machine.  On Windows most Display adapter would need to use two display port to support more than 4K.  All I know about your iMac is the it is and all in one machine. The PC is build into the display case and the display connection is internal. 

If cc 2017 worked  as you put flawlessly in the past I would strongly suggest you try reseting you Photoshop preferences.

JJMack

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Adobe Employee ,
Apr 10, 2017 Apr 10, 2017

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Hi Paul,

We just posted a recent Ps update last week. You can read about it here: Photoshop CC 2017.1 (April 2017) Update Now Available​.

The Creative Cloud desktop app also had an update just before that and may have been causing the slowness. Can you check on the version of that application: Release notes for the Adobe Creative Cloud desktop app ?

regards,

steve

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Contributor ,
Apr 11, 2017 Apr 11, 2017

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Thank You Steve for taking Your time and providing this information - updating at the moment, will post the results.

Also, thanks to JJMack

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Community Beginner ,
Apr 11, 2017 Apr 11, 2017

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Hi everyone,
After the last update I've installed 2 days ago, the swap file started to be HUGE, from 2-3GB to 20-30GB and even bigger.
What is happening? Does anyone know what the problem is?

Thanks,
Dragos

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Adobe Employee ,
Apr 11, 2017 Apr 11, 2017

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Hi Dragos,

Can you post over in this thread?

After CC 2017.1 update, scratch disk filling up fast

regards,

steve

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