Photoshop > View > Proof Set-up -- check marks?

[Mark_Weidman]

I am running Adobe Photoshop v25.11.0 on an Apple Macintosh running OSX v14.6.1.  I use Canon Print Studio Pro extensively to print to a Canon Pro-1000 and Canon Pro-2000.

Please refer to the screen shot below.  When I select a Proof Color in Photoshop > View > Proof Set-up; PS does not delete the previous check marks for other proof colors.  I am not confident I am always viewing the correct Proof Color.  How can I delete all these check marks?

[Mark_Weidman]

Yikes - no response to my post? I sure would love some help.  Thanks.  Mark W.

[NB, colourmanagement · Accepted solution]

@Mark_Weidman In my experience (and on my installed PS 2024 version) only one profile option should have the checkmark. Something amiss there I fear.

Try selecting 'proof setup/custom' (select the option you want) and see if those extra marks disappear afterwards otherwise you may have some work to do - 

Perhaps try a thorough reset of Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.

1. Quit Photoshop.
   
   
2. Navigate to Photoshop's Preferences folder.
   macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
   Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
   
    
   Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
3. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings
   
   
4. Open Photoshop.
   
    New preferences files will be created in their original location.
   

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Learn how to access and modify Photoshop preferences and customise per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\

  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

  Library will now appear in the list - below the current user's “home” directory. ]

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

Note for those on macOS:

Preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

If that doesn't fix the issue:

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

Still hanging? 

Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

Do you still have problems?

It may even be time to reinstall Photoshop.

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

I hope this helps

neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

[Mark_Weidman]

Thanks very much for the detailed response. Per your suggestion I Reset Preferences in PS and that seemed to fix the issue.

Mark Weidman

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[NB, colourmanagement]

@Mark_Weidman that’s good to know, thanks for the feedback, its amazing how many issues a full preferences reset can help with

have a good week

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

[Paul35922726er0k]

I am also getting this issue with Photoshop v26.0.0. Did reseting resolve for you? I think this needs to be raised as a bug?

[Mark_Weidman]

Whoops, my mistake. PS v 26.0.0 DID resolve the check mark problem. But DID NOT resolve the problem with the History Options.

[brighterpixel]

Same thing here with macOS Sequoia (15.1.1) on an M1 Mac Studio. Some people seems to have the issue resolved with Photoshop 26, but here it is not so. I even created a fresh Sequoia volume where I only installed Adobe Cloud and Adobe Photoshop 26, but the problems was there right away after install. I also think this may be a bug.

[NB, colourmanagement]

@brighterpixel Maybe something got messed up over the Mac OS updates and Photoshop updates, Photoshop's preferences are behind MANY issues and unless rest properly may mislead users into rabbit holes of search trying to find solutions. Best reset fully first - see *my notes on resetting Photoshop fully above, please - and maybe try it.

If that doesn't work, it is far more likely to accepted as a bug I expect - which you should report on the relevant Photoshop forum section.

*I've lost count of the number of people who have given me positive feedback in that reset process and its success. 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

[brighterpixel]

The full prefs reset had been done earlier, prior to trying a new fresh volume, and it did not work. That is why some users began seeing this as a bug. It will be reported.

[Conrad_C]

I think it's a bug. I've seen it after resets and fresh installs, as you have. 

I have also seen the check box problem in other areas of the app. For example, I have a layer where Edit > Free Transform was selected a few minutes ago, then I deselected the layer. I reselect the layer so it is not in Free Transform mode right now, but...the menu says Free Transform is checked, which is incorrect. See the attached image. If Free Transform was actually enabled you would see a bounding box around the "8" that I painted. (View > Extras is enabled.)

Also, I still get the Proof Setup check box problem. I just tried it in v26, and I managed to add check marks to all 6 of my custom proof setups in the menu at the same time!

Yes, I reported the check box issue to Adobe...months ago.