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Inspiring
December 6, 2022
Answered

Photoshop hangs when saving ANYTHING 24.01

  • December 6, 2022
  • 4 replies
  • 5456 views

Photoshop hangs when saving anything 24.01
I have a Mac,  Monterrey version 12.61
Is so [removed] anoying ...
It's only me or anyone else?

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

I am also on Mac v 24.01 on Monterey with out issue.

What version Mac are you running?

Where are you saving to? Local HD or external storage/server?

Have you confirmed that PS is in Mac System Preferences/Security and Privacy/Full Disk Access?

4 replies

Participant
December 15, 2022

Just had the same problem, just on Windows 10. Without bothering you with details: Turned out, that I last saved a file on a network drive, which was not available any more. So the "Save (As)"-Dialog tried to open that location, which failed.

 

So in other such cases, think if you maybe stored some files on a network location recently. And to Adobe: Maybe set a reasonable timeout there, or show some kind of feedback, while trying to open a location for saving files.

Inspiring
December 15, 2022

Actually,  I can  save now, still hangs but it's not that much anymore !!!
Thank you and good luck !!!

TheDigitalDog
Inspiring
December 6, 2022

Nope, no hanging to answer your question.

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(macOS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

Also: https://helpx.adobe.com/photoshop/using/preferences.html

*To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder:
macOS**: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
**Note:The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. The library will appear below the current user's home directory.
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings


If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Inspiring
December 6, 2022

Option+Command+Shift (macOS) immediately after launching Photoshop

Did  this ...

The thing is this ... it's a bug ... have to be a bug  ...
Before this, every time that I open PS, the FIRST THING or change to ANY file, new font, move the tab fiel lower or ANYTHING,  it will hang ... AFTER that, things worked fine.
However now, (Today) I cannot even save what I did ... just not good 😞

TheDigitalDog
Inspiring
December 6, 2022
quote

Option+Command+Shift (macOS) immediately after launching Photoshop

Did  this ...

By @Daniel Ulysses

 

Did what? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
December 6, 2022

I am also on Mac v 24.01 on Monterey with out issue.

What version Mac are you running?

Where are you saving to? Local HD or external storage/server?

Have you confirmed that PS is in Mac System Preferences/Security and Privacy/Full Disk Access?

Inspiring
December 6, 2022

Photoshop is in Machintosh HD/Applications/Adobe/

Kevin Stohlmeyer
Community Expert
Community Expert
December 6, 2022

You're not understanding. You have to add Photoshop to this list in your Apple System Preferences.

 

 

If you don't you will have issues running Photoshop and accessing/saving files, etc.

melissapiccone
Community Expert
Community Expert
December 6, 2022

It's working fine for me, same set up. Maybe try resetting preferences?

 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
Inspiring
December 6, 2022

I already did that 😞