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Photoshop help :(

New Here ,
Apr 08, 2023 Apr 08, 2023

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Wondering if anybody can help me, I have been working on a document today in Photoshop with no problems. Suddenly when I've gone to save a new selection the title of my document wasn't there and instead replaced with 'new' and the channel was also called 'new'. No idea what has happened? I now can't save any new selections to the document i'm working on which is really frustrating. There is also an 'i' in a star next to the title of my document on its tab. Any help is really appreciated. 

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correct answers 2 Correct answers

Community Expert , Apr 11, 2023 Apr 11, 2023

The only way I found so far to reproduce the behaviour is for the image to already have 56 Channels (R, G, B + 53 more in my case). 

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Community Expert , Apr 11, 2023 Apr 11, 2023

If you really need that many stored Selections you can use Layer Masks (on empty Layers or Groups) to save them without exhausting that Channel limitation. 

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Community Expert ,
Apr 09, 2023 Apr 09, 2023

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

Could you accidentally have created a new document? 

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New Here ,
Apr 09, 2023 Apr 09, 2023

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Thank you for your reply. I started again today and it has happened again, no idea why ? It just suddenly removes my document and is replaced with 'new' meaning I can't save. I am probably doing something silly, pretty new to photoshop 

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Community Expert ,
Apr 10, 2023 Apr 10, 2023

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Would using the Channels Panel’s button be an option for you? 

Screenshot 2023-04-10 at 12.11.27.png

 

Your issue seems curious indeed, curious enough to merit some all-purpose trouble-shooting possibly.  

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Community Expert ,
Apr 10, 2023 Apr 10, 2023

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Just to make sure: How many Alpha Channels does the document have at current? 

Edit: With 53 Alpha Channels in an RGB image I can reproduce the issue. 

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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I know it will be no comfort, but I noticed that too a couple of times. I did resolve it and it was really simple, now of course I can't remenber how 🙂
Can you show the channel panel when you get that pop up window (the one that only says "new" instead of giving you the option between "new" and "your document"
I am asking because I am pretty sure it has to do with how the channel are organised/selected.
I will try to reproduce while I'm at it.

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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The only way I found so far to reproduce the behaviour is for the image to already have 56 Channels (R, G, B + 53 more in my case). 

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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Let's hope it pops in my head again 🙂
Or maybe it was with an older version, who knows...
That's probably the stupiest answer I have ever made, from so many 🙂
I saw the 53 channels issue, maybe that was the same problem with me, although it seemed unlikely, well... There is also the problem when the file is in bitmap (as you cannot save selections within the document) but that's not the case here.

Unless I got a solution, I'll leave it there.

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Thanks so much for your reply. I've counted and there is exactly 53 channels that i've made. 56 in total with R,G,B etc. Is there any work around with this? I have an even bigger task after this one is finished with looming deadlines.

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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If you really need that many stored Selections you can use Layer Masks (on empty Layers or Groups) to save them without exhausting that Channel limitation. 

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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Could you have hit the 56 Channel limit?

An image can have up to 56 channels.«

https://helpx.adobe.com/photoshop/using/channel-basics.html

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