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Photoshop installation setup keeps getting an error help please

New Here ,
Sep 29, 2019 Sep 29, 2019

I'm currently attempting to try out the Photoshop trial but everytime I attempt to install it I get the "Adobe installer has stopped working" error I'll provide screenshots

myplannn.pngthishappens1.pngthishappens2.pngthishappens3.png

The only way I can get any response out of the program is by troubleshooting it and then this happens...

thishappens5.pngthishappens4.png

I've read what specs I need on these two sites https://helpx.adobe.com/ca/photoshop/system-requirements.html
https://www.adobe.com/ca/products/photoshop-elements/tech-specs.html
Unless I'm missing something my computer should be able to run this program. Here are my own specs 

myspecs.pngdisplayyy.pnggotthegbbb.png

Any ideas??

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Adobe
Community Expert ,
Sep 29, 2019 Sep 29, 2019

Please try to use this tool to completely uninstall the program and then reinstall it:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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New Here ,
Sep 30, 2019 Sep 30, 2019

New problem I noticed something was wrong with the creative cloud so I reinstalled it and now it's working but it's still saying photoshop is not compatible when I attempt to install and click open adobe creative cloud protocol nothing happenss....

notworkkking1.pngnotworkkking2.pngnotworkkking3.pngnotworkkking2.png

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Community Expert ,
Sep 30, 2019 Sep 30, 2019
Are you running the 64 bit version of Windows 7?
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New Here ,
Sep 30, 2019 Sep 30, 2019
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Yes
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