Photoshop is not working properly

New Here ,
Oct 09, 2020 Oct 09, 2020

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When I started Photoshop today, it is coming as a white screen instead of the current black version. Many tools are also not working. I don't know what is this issue.

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correct answers 1 Correct answer

Deleted User
Oct 09, 2020 Oct 09, 2020
Hi You can change the appearance in preferences, what tools are not working and what exactly is the issue with them You can try either resetting the tools or reset the preferences

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Guest
Oct 09, 2020 Oct 09, 2020

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Hi

You can change the appearance in preferences, what tools are not working and what exactly is the issue with them

2020-10-09 09_00_30-Window.png

You can try either resetting the tools

2020-10-09 09_04_54-Window.png

or reset the preferences

image1.png

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New Here ,
Oct 09, 2020 Oct 09, 2020

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This has helped. Thanks Much.

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New Here ,
Mar 07, 2021 Mar 07, 2021

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Could not save “Viernes Banner.psd” because there is not enough memory (RAM). this all time ??????

 

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New Here ,
Feb 18, 2022 Feb 18, 2022

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Good afternoon! I have a question and hope that there is someone that will be able to help me.When I work in Photoshop somehow it shuts immediately and shows an error. Furthermore, I am not able to select the new file option and even fonts are missing. Moreover, I'm attaching a screenshot . 

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New Here ,
Feb 18, 2022 Feb 18, 2022

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try re-installing the software. is it liscensed version?

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New Here ,
Feb 18, 2022 Feb 18, 2022

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Hi Nikita, thanks for reaching out to me.
But I have already re-installed the software but again the same issue arises

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New Here ,
Feb 18, 2022 Feb 18, 2022

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May be this would work.

Reset the Photoshop font cache

A bad font or fonts can cause general performance issues, including crashes or hang when launching or using Photoshop. The Photoshop font cache contains the enumerated list of fonts and font features installed on the system that Photoshop can use. Deleting this font cache file will allow Photoshop to create a new one.

macOS

  1. Quit Photoshop and the Creative Cloud desktop app.
  2. Navigate to: /Users/[user name]/Library/Application Support/Adobe/Adobe Photoshop.
  3. Delete the CT Font Cache folder and empty the Trash.

Windows

  1. Exit Photoshop and the Creative Cloud desktop app
  2. Navigate to \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop <version>
  3. Delete the CT Font Cache folder and empty the Recycle Bin

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