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Photoshop is unable to find the JavaScript plug-in

Participant ,
Oct 28, 2024 Oct 28, 2024

Using PS 2025 and playing with the new features. When I try to use generative expand, I get this error:

 

"Could not complete your request because Photoshop was unable to find the JavaScript plug-in."

 

Seems a bit messed that PS can't complete a new feature task. Has anyone else come across this or know how to fix it? 

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Adobe
Community Expert ,
Oct 28, 2024 Oct 28, 2024

Is Photoshop 2025 running under Rosetta?

 

You can check by going to Applications/Adobe Photoshop 2025

right clicking on the Adobe Photoshop 2025.app

then clicking Get Info and see if Open using Rosetta is checked.

 

If it is, uncheck it, then try the Generative Expand.

 

ros.png

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Participant ,
Oct 29, 2024 Oct 29, 2024

I was opening it with Rosetta to use a plugin. I was going that because I was getting that same error if I didn't. But I've got back to having it open normally and am getting that error.

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New Here ,
Nov 03, 2024 Nov 03, 2024

Hello, did you find this out? I am running into the same issue. 

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Participant ,
Nov 04, 2024 Nov 04, 2024

No solution as of yet. 

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Community Expert ,
Oct 29, 2024 Oct 29, 2024

Leave Open using Rosetta unchecked and reset the Photoshop preferences and see if that solves the issue.

https://helpx.adobe.com/photoshop/using/preferences.html

 

 

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New Here ,
Nov 05, 2024 Nov 05, 2024

Opening using Rosetta is when the issue happens for me. The trouble is, I need to open using Rosetta to use a legacy extension.

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Community Expert ,
Nov 05, 2024 Nov 05, 2024

martym,

 

Because of a bug in Photoshop 2025 (ps ver 26.0), if you switch between Rossetta and Native you'll have to reset the Photoshop preferences everytime you do.

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Participant ,
Nov 05, 2024 Nov 05, 2024

That's ridiculous. What are we paying for again?

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Adobe Employee ,
Nov 15, 2024 Nov 15, 2024

Hello Everyone, 

First of all please accept our sincere apologies for the troubles you are having, secondly 

  1. Open PS in Rosetta for the AEM plugin to work.
  2. This is a bug in versions 25.12 and 26.0
  3. We are working on a new update to address the issue, unfortunately, I can't share the release date, but this will soon be addressed.
  4. As a workaround, install an older version say, 25.9.1

    Regards
    Rohit Pandita
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New Here ,
Nov 15, 2024 Nov 15, 2024

Older version of PS??

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Adobe Employee ,
Nov 20, 2024 Nov 20, 2024
LATEST

PS 26.1 is now live and should be available, which has a fix for this Bug.

 

Note -  Please note that to use Asset Link , you need to launch Photoshop in the Rosetta mode.

 

Regards

Rohit Pandita

 

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