Photoshop keep crashing

[Chun Yu Charl25789445xlwk]

Each time when I open Photoshop, it crashed. 

Event logs showed this message

Faulting application name: Photoshop.exe, version: 25.4.0.319, time stamp: 0x65a98559
Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x7f20
Faulting application start time: 0x01da633fd7816d70
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2024\Photoshop.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 31b3183c-b5fd-4859-864c-f73d95fb1112
Faulting package full name:
Faulting package-relative application ID:

I tried to re-install Photoshop but problem persist. Any idea? Thanks in advance.

[Kevin Stohlmeyer]

@Chun Yu Charl25789445xlwk Try resetting your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

[Chun Yu Charl25789445xlwk]

Ok, I just removed the "Adobe Photoshop 2024 Settings" folder and re-open Photoshop. But the problem still persist....

Faulting application name: Photoshop.exe, version: 25.4.0.319, time stamp: 0x65a98559
Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x7aa0
Faulting application start time: 0x01da6347d2db943d
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2024\Photoshop.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: d1a93670-4c1d-41d5-8f30-3628afee24d6
Faulting package full name:
Faulting package-relative application ID:

[Kevin Stohlmeyer]

It could be the ucrtbase.dll file is the issue not the software see this thread on how to resolve:

https://answers.microsoft.com/en-us/windows/forum/all/ucrtbasedll-not-found-error-stopping-programs-...

[Chun Yu Charl25789445xlwk]

Let me try this out.   🙂