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Anyone else having this issue? I made sure the drive the files are in is checked ON in the scratch disk preferences but it still keeps happening. What is going on here?
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These aren't scratch files. This is Photoshop "safe save" where it creates a temp copy first and then overwrites the original.
You can see this process in real time when you save - but the temp file is normally deleted immediately when the save is complete. I have no idea why that doesn't happen here.
I'd do a complete reset of preferences first (move the whole Settings folder to the desktop so a new one is created), and if that doesn't help, uninstall and reinstall.
It's possible that this is a glitch in file/folder permissions. I have no experience with that so can't be specific. Does this happen consistently wherever you save, or is it restricted to a certain folder?
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Thanks for the insight! It happens consistently where I save, and it's to a live Dropbox folder. But I've been doing this exact process for 10+ years and it's never happened before, so I think you're right about it being a settings or permissions thing. Will troubleshoot more and report back.
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Just tried wiping my settings but it's still happening. Not sure how to check for the file/folder permissions for a glitch. Any ideas?
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Update: I can confirm it is only happening on my live Dropbox folder. I tried saving the same files on my other drives and it was fine. Now I need to figure out why Dropbox isn't letting them delete. Thank you for the tips!
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@Trizzay – We have had multiple reports over the years of strange things happening with cloud synced drives such as OneDrive, DropBox etc.
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Update: I can confirm it is only happening on my live Dropbox folder. I tried saving the same files on my other drives and it was fine. Now I need to figure out why Dropbox isn't letting them delete. Thank you for the tips!
By @Trizzay
I've been keeping my files on Dropbox for years without any issues, but I do not use the space saving features.
If you have Save hard drive space automatically enabled, and/or have set Default state for new files to Online only, that might well be the cause of the problem.
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Photoshop sometimes leaves TMP files due to crashes or improper shutdowns. Try clearing your temp folder manually and ensure Photoshop is updated. Adjust scratch disk settings to a different drive if space is an issue. If the problem persists, reinstall Photoshop or check for background processes keeping the files open..
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Photoshop creates TMP files as temporary storage for unsaved work, but they can sometimes persist due to crashes, forced shutdowns, or insufficient disk space. To resolve this, navigate to your system's temp folder and delete unwanted files. Additionally, check for conflicting software, update your graphics drivers, and ensure your scratch disk has enough free space to prevent future issues..
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