• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Photoshop lag when dragging sliders with Wacom Intous + Windows Ink

Community Beginner ,
Jan 22, 2023 Jan 22, 2023

Copy link to clipboard

Copied

Hi! 

 

   So when Windows Ink is ON sliders inside Photoshop only respond after the pen was moved a few pixels. They sit in place until I get far enough from the contact location, then they start dragging and updating. 

It’s usually annoying to work like that and making small adjustments is impossible.

   Is there something I could do?Thanks.

 

TOPICS
Windows

Views

194

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

Hi @Roxana238070160dsw sorry to hear this.

 

Is your graphics card driver up to date? What graphics card do you have? What happens if you turn off "Use Graphics Processor" in Preferences > Performance?

 

If that helps, and you have an older graphics card, try turning it back on, then go under Preferences > Technology Previews, and try enabling "Older GPU Mode (pre 2016)."

 

Thank you,

Cory

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

This was posted on another forum with good responses:

  1. Install the latest Wacom drivers
  2. Launch the Wacom Tablet Properties application
  3. Select your Tablet
  4. Under Tool, select your pen
  5. Under Application, select All.
  6. Navigate to the Mapping tab.
  7. Uncheck Use Windows Ink.
  8. Close the Wacom Tablet Properties application.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

Hello,

 

My graphics card is up to date. The one I have is  PowerColor Radeon RX 6900 XT Red Devil. 

 

I tried turning "Use Graphics Processor" off and it dont affect sliders. They are just as unresponsive. The issue is the same when I'm dragging the corners in free transform or warp.

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

Turning Windows Ink off works. It's a solution I've known from before, but now I lose pen pressure.

 

I also know about editing PSUserConfig.txt, but that creates another bug (shoe lace artifact).

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 25, 2023 Jan 25, 2023

Copy link to clipboard

Copied

Hello,

 

is there anything else I can try? I would really appreciate your help.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 25, 2023 Jan 25, 2023

Copy link to clipboard

Copied

Hi, what is the brand and model, and driver version of your Gaphic tablet?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 25, 2023 Jan 25, 2023

Copy link to clipboard

Copied

LATEST

Hi, 

I have a Wacom Intuos Pro M. Tablet Driver Version 6.4.1-3

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines