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Known Participant
October 8, 2018
Answered

Photoshop loading cursor when drawing lines?

  • October 8, 2018
  • 8 replies
  • 10714 views

Hi. I'm having another issue again So when I use my trackpad and draw a line in photoshop, theres a loading cursor, but the brushes work smoothly, it didn't lag or move slowly or anything. I'm not the best at explaining things but here's some screenshots and hopefully you kinda know what I mean?? I recently updated photoshop to photoshop cc 2018. I'm so sorry if I don't make any sense at all.

When I start drawing my line the loading cursor isn't there yet

This happens when I still hold down on my trackpad

When I let go everything is fine

Im not sure if this is normal or anything, but if you have answers to this please help me!

Correct answer markp9933804

This is the "known issue" article that outlines a way to change the System Preferences to fix the "busy cursor" problem. I don't know if it's going to work with all systems.

Known issues - Running Photoshop CC on macOS 10.14 Mojave

8 replies

_scott__
Brainiac
January 8, 2025

Since the answer chosen as "correct" doesn't really offer a solution to the spinning cursor, and Google turns up this thread as a top result.... I thought I'd post a more clear resolution for Mac users. I still use CS6 on Mojave on rare ocassions, and this was a large issue there.

 

Mac > System Prefs/Settings > Security > Accessibility > Allow Adobe Photoshop to control the computer.

emilyatplay
Participating Frequently
November 12, 2018

Hi, I wanted others to be aware of an issue with the latest Photoshop V20 with the new Mac Mojave OS. The brush curser spins like crazy whenever you click the mouse or press to draw a line, some kind of software performance issue. I had followed the steps above, added Photoshop to list in the Security Access from the System Preferences, rebooted multiple times, but still no luck.  I then downloaded the previous version of Photoshop v19, and it resolved the issue! Must be a bug with the newest version of Photoshop.

New Participant
December 1, 2018

So, any solutions for this?  I have a new MacBook Pro, with Mojave... Photoshop V20... I've changed the security access from system preferences.... everything I've seen from all the "Correct Answer" replies... and I'm still getting the busy cursor when using brushes.

At some point, someone's gotta' address this, right?  Anyone? 

emilyatplay
Participating Frequently
December 1, 2018

I received a notification that there's an update to the v20, v20.0.1. But I have no idea if this newer version addresses this issue. If anyone downloads this newer version 20.0.1, let us know if it helped. I'm hanging on to the one that's working

New Participant
October 17, 2018
markp9933804
markp9933804Correct answer
New Participant
October 10, 2018

This is the "known issue" article that outlines a way to change the System Preferences to fix the "busy cursor" problem. I don't know if it's going to work with all systems.

Known issues - Running Photoshop CC on macOS 10.14 Mojave

thetomatoAuthor
Known Participant
October 10, 2018

that helped solve my loading cursor, thank you

New Participant
October 9, 2018

I am having this exact same problem. Running Photoshop CC 19.1.6 on Mojave 10.14. Getting the stupid cursor, which disappears the draw radius thingy, making it almost impossible to draw a decent line.

Also, now my eraser won't work by flipping over the stylus pen on my Wacom. Maybe separate issues, but definitely related for me and adding up to lost hours of work. Please tell me how to fix all this!

thetomatoAuthor
Known Participant
October 10, 2018

Wow, im glad to know im not the only one with these kind of issues after updating my mac.

markp9933804
New Participant
October 9, 2018

The spinning cursor also happens when you use the Brush tool inside of the Select and Mask mode and Quick Mask mode. The brush radius disappears and the spinning cursor shows up. You can still use the tool but can't see the edge of the brush radius.

Inspiring
October 9, 2018

I kinda have the same issue, except not the loading icon. On the eraser tool or sometimes on the brush tool, the cursor switches to that hand icon or my mouse cursor until I finish drawing/erasing (until I lift my stylus back up). It then stops and goes back to using the regular cursor again. I don't know what's causing this. I tried uninstalling and reinstalling Photoshop too. I'm using a Mac as well on High Sierra on an iMac Pro 3.2 ghz of ram, 32 GB of memory and Radeon Pro Vega 56 graphics card.

D Fosse
Brainiac
October 9, 2018

The spinning cursor is a known issue with MacOS 10.14 Mojave.

If you have a different problem it's better if you start a new thread.

thetomatoAuthor
Known Participant
October 9, 2018

Do you know if there is a way to fix the issue?

lambiloon
Inspiring
October 9, 2018

Hi can you please tell your system properties ?

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
thetomatoAuthor
Known Participant
October 9, 2018

I have a MacBook Pro version 10.14 MacOS Mojave, 8 GB if thats what you mean by system properties.