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Photoshop Not enough RAM/memory while trying to use the Brush tool

New Here ,
Dec 18, 2019 Dec 18, 2019

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So, 2020 is....a bit of a mess, but I am trying to get it to work. My main issue is that it doesn't want to do anything because it says it doesn't have enough RAM. I mean, I have a scathing 8 GB, but that was enough to send 2019 flying, so if it could hold the complaints, that'd be great. My main frustration is that it doesn't appear like PS20 is actually using my RAM. I've attached a screenshot. I've set PS to use 92% of available RAM, all disks as scratch disks... I'm running out of things to try before I revert, basically. 

 

Win 10 64-bit
8 GB RAM
Intel Core i5-6400

 

Any pro tips for a poor designer just trying to do her job? 


Thanks!
May

 

Capture.JPG

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correct answers 1 Correct answer

Deleted User
Dec 18, 2019 Dec 18, 2019

Hi

Try resetting your Photoshop preferences, you may want to backup your settings beforehand

https://helpx.adobe.com/photoshop/using/preset-migration.html

image1.png

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New Here ,
Dec 18, 2019 Dec 18, 2019

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Um. Lol? On a clean reboot, open file, go to brush panel. 

Capture.JPG

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Guest
Dec 18, 2019 Dec 18, 2019

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Hi

Try resetting your Photoshop preferences, you may want to backup your settings beforehand

https://helpx.adobe.com/photoshop/using/preset-migration.html

image1.png

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New Here ,
Dec 18, 2019 Dec 18, 2019

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To my great shock (because I tried that before), it actually seems to have helped some. I can at least use a brush again XD Let's see if it lasts, but thank you!

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Advocate ,
Dec 18, 2019 Dec 18, 2019

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Hi, I think you need to upgrade your RAM or upgrade your system forimage.png PS20. I am using PS20. It's working fine from my side.

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Adobe Employee ,
Dec 18, 2019 Dec 18, 2019

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Hi May,

 

We are sorry about the experience with Photoshop. 

 

In case you face the issue again, please ensure that all available Windows updates are installed on the computer.

 

You can also try the workaround mentioned in the article: https://helpx.adobe.com/photoshop/kb/invalid-numeric-entry-integer-96-8-required-photoshop.html

 

Regards,

Nikunj

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Guest
Dec 18, 2019 Dec 18, 2019

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I wouldn't advise that workaround as that issue is not related to the OP's and the Integer issue was fixed by Adobe in version 19.1.5

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