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5
5C42
Participant
December 17, 2020
Question

Photoshop not opening on iPad Pro [2020]

  • December 17, 2020
  • 5 replies
  • 6803 views

Hi, 

So my problem is whenever I go to open the photoshop app on my iPad it will load the title screen and then crash, this happens every time, I've tried uninstalling and reinstalling and the first time I open the app it will work completely fine, leave it a little while and I won't be able to open the app again even if it's already open in my recent apps. If anyone knows any solution to this or why this might be happening I would be very grateful to know as I am trying to complete college work on the app.

 

Thank you

    5 replies

    jonobajaj
    jonobajaj
    Participating Frequently
    June 6, 2024

    After four years, still the same problem, no positive update, still a pain to open photoshop on ipad pro, still no solution! When are you going to fix this problem??

    A. Devenni
    A. Devenni
    Participant
    May 4, 2023

    I'm having the exact same issue. Photoshop for iPad is not usable at all.... and the region is set to United States, so that isn't the problem.

      J
      John37071194h8u1
      Participant
      April 29, 2024

      Was there anything further on this? 

      Michael J. Hoffman
      Community Expert
      Michael J. HoffmanCommunity Expert
      Community Expert
      May 15, 2021

      Please see the post from Adobe (May 12 2021) in this thread - if your iPad is set to a region other than US, you may experience crashes. Adobe is aware of the problem and working on a solution.

      A. Devenni
      A. Devenni
      Participant
      May 4, 2023

      Nope, it is set to US. That isn't the problem.

        MollyPix280676
        MollyPix280676
        Participant
        May 4, 2021

        I am having exactly the same problem with my new IPad Air 4.  
        Have reinstalled the app twice with no difference.

         

        Would appreciate help,

         

        thanks. Mary H

        A
        Alex5C0C
        Participant
        May 11, 2021

        I have the same issue on my iPad Pro.

        • iPad Pro (12.9-inch) 3rd Generation)
        • MTJD2B/A
        • 13.4.2
        • 512 GB 
        • 242.99GB
        D
        defaultqipfo6rqasy4
        Participant
        May 14, 2021

        Me too mine won't open at all - so annoying and no help from Adobe

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        December 18, 2020

         

        Hi

        Since your question is about Photoshop for iPad, I have moved this from the Photoshop forum where you posted to PS for Mobile.

         

        Please go to Settings > General > About and tell us:

        • iPad Model Name
        • iPad Number
        • iOS version
        • Capacity 
        • Available [space]

         

        ~ Jane

         

        EDIT: in 2020 Photoshop for Mobile was a separate forum. The forums were merged and it is now part of the larger Photoshop "ecosystem".

        C
        Crisp_
        Participant
        December 18, 2020

        Hey! Just wanted to entail that I've been having an identical issue, and had the same one running Adobe Illustrator a while back as well. Here are my iPad specs:

         

        iPad Pro 4th generation, 12.9 inch

        iOS 14.3 (I recently updated to this)

        128 gb capacity

        107.1 gb available storage

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