Photoshop not working after using liquify tool

Forum|Forum|3 years ago
January 17, 2023
3 replies
4513 views

Everytime I try to use the liquify tool and approve of the changes, photoshop doesn't apply anything (visually) and the layers stop working. When I say, "visually," I mean that I cannot see the edit I've made, but in the history it is still there and if I were to export it, the changes would show up in the exported file. However, I usually am not finished with my edit so this makes it very frustrating to continue my project. This bug started happening a few days ago and it needs to be resolved

Windows

This topic has been closed for replies.

Correct answer Kevin Stohlmeyer

Try these two preference changes (one at a time):

1. Go to Preferences/Technology Preview and check "Disable Native Canvas"

2. If that does not fix, go back to Technology Preview and check "Older GPU Mode"

Restart Photoshop after each.

Erin26

Community Manager

Hi Serena27982131dihx,

Would you please share your system info with us so we can investigate this issue?

Launch Photoshop
Go to Help > System Info
Copy the text in the dialog
Paste into this message, or into a text file, and attach it to this thread

Thank you!

BobKotlinski

Participating Frequently

I have been having the exact same problem. My Settings for Technology Preview are already set to "Disable Native Canvas", but I do not have an option for "Older GPU Mode".

Here is my System Info:

Adobe Photoshop Version: 24.3.0 20230316.r.376 37b4b38 arm64 Number of Launches: 156 Operating System: Mac OS 13.2.1 System architecture: Apple M1 Max, HybridCPU(8:2) Physical processor count: 10 Built-in memory: 65536 MB Free memory: 39842 MB Memory available to Photoshop: 61172 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.23.1 SAM SDK Version: 3.6.4 ACP.local Status: - SDK Version: 3.0.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.3.7.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credential Helper Version: 0.5.3 Manta Canvas: Disabled. Alias Layers: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Disabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1 Max
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 51,539 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1934, right=2992 Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=1039899664 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 arm64

[143 ms]
Start sniffer 2023-03-20 12:48:39
# Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 arm64
sniffer -baseTimeMS=1039899664 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 arm64

{11 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (2,992, 1,934)
Dimensions: (2,992 1,934)
Physical size: (345.44 223.289)
Pixel size: (0.115455 0.115455)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Max index=0)

# devices: 1
Device 0
Name: Apple M1 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 51,539 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 51,539 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{107 ms}

{107 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (2,992, 1,934)
Dimensions: (2,992 1,934)
Physical size: (345.44 223.289)
Pixel size: (0.115455 0.115455)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M1 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 49,152 MB
VRAM: 49,152 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83)
Device version: 2.1 (2.1 Metal - 83)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 31
End platform OpenGL
{116 ms}

{117 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1 Max
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 51,539 MB
VRAM: 51,539 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Dec 16 2022 20:37:40))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 11,756 GB / s
Compute score: 37,605.3
Device name string: Apple M1 Max
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{141 ms}

Exit code kExitNormal
End sniffer 2023-03-20 12:48:39
[kStatusNormal, kExitNormal]

[143 ms]
Finish RunAllAPIs

[1774 ms]
Start GetSnifferResult

[1774 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
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All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.3 © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.3 © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.3 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.3 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.3 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.3 © 2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.3, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.3 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.3.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.3.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.3.0, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.3 © 2006-2023 Adobe. 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All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.3 © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.3 © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.3.0, © 1991-2023 Adobe. 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