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Participant
August 9, 2024
질문

photoshop on ipad won't open images

  • August 9, 2024
  • 1 답변
  • 466 조회

I am taking some classes on photoshop for the ipad.... it comes with sample photos to do projects with.  After opening and closing 4 or 5 images effortlessly, when i go to open a 6th image, it just sits there and does not respond.  I have to close photoshop completely and go back in and the same unopenable image then opens.  Is this normal?

이 주제는 답변이 닫혔습니다.

1 답변

Sameer K
Community Manager
Community Manager
August 12, 2024

Hey, @jdval1. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

Please include screenshots or video of your workflow to help us recreate this. 

 

Are you working on a M1-based iPad? Does this happen with a specific document, or do all documents behave similarly? 

 

I've tried to recreate this on iPad Pro (pre-Apple Silicon) where I recently reinstalled everything. Please share more details to help us identify this. 

 

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

jdval1작성자
Participant
August 12, 2024

A screen shot won't work as it doesn't show anything.  Not sure whatM1 based iPad is... it is an iPad Pro.  I will see about doing a video so you can see but again, once i have opened 4 to 6 photos and gone back to the welcome screen, it won't let me load any more photos.  Not sure if that is going to show anything.

jane-e
Community Expert
Community Expert
August 12, 2024

@jdval1 

Have you tried a hard boot on your iPad to see if that fixes it?

Jane