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Photoshop on MacBook Pro M1 chip won't open .mp4 files

Forum|Forum|4 years ago
March 4, 2022
2 replies
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Hi! I'm facing a problem with opening an .mp4 file in Photoshop on my new MacBook M1 Pro. I already tried giving PS full accesibility and full disc access. I also tried opening Intel version. Unfortunately nothing works. The video works perfectly fine on my old Windows comoputer. Did anyone find any other solution that worked?

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Correct answer PECourtejoie

Hello, Rosetta is not needed anymore if you update to Ps 23.4, as videos now work in the native mode: https://helpx.adobe.com/photoshop/using/whats-new/2022-3.html#other-enhancements

Go to the CC app, and update Photoshop!

Community Expert

Correct answer

Community Expert

Hello, Rosetta is not needed anymore if you update to Ps 23.4, as videos now work in the native mode: https://helpx.adobe.com/photoshop/using/whats-new/2022-3.html#other-enhancements

Go to the CC app, and update Photoshop!

Participant

Hello, in PS 24.1.1 on silicon mac it is not possible to open or import or add any video.

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Legend

Use Rosetta until Adobe makes video work on M1 Macs.