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1

Photoshop on MacBook Pro M1 chip won't open .mp4 files

New Here ,
Mar 03, 2022 Mar 03, 2022

Hi! I'm facing a problem with opening an .mp4 file in Photoshop on my new MacBook M1 Pro. I already tried giving PS full accesibility and full disc access. I also tried opening Intel version. Unfortunately nothing works. The video works perfectly fine on my old Windows comoputer. Did anyone find any other solution that worked? 

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correct answers 1 Correct answer

Community Expert , Jun 15, 2022 Jun 15, 2022

Hello,  Rosetta is not needed anymore if you update to Ps 23.4, as videos now work in the native mode: https://helpx.adobe.com/photoshop/using/whats-new/2022-3.html#other-enhancements

Go to the CC app, and update Photoshop!

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LEGEND ,
Mar 03, 2022 Mar 03, 2022

Use Rosetta until Adobe makes video work on M1 Macs.

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Community Expert ,
Jun 15, 2022 Jun 15, 2022

Hello,  Rosetta is not needed anymore if you update to Ps 23.4, as videos now work in the native mode: https://helpx.adobe.com/photoshop/using/whats-new/2022-3.html#other-enhancements

Go to the CC app, and update Photoshop!

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New Here ,
Jan 26, 2023 Jan 26, 2023
LATEST

Hello, in PS 24.1.1 on silicon mac it is not possible to open or import or add any video. 

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