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I have the Adobe photography plan that comes with Lightroom and Photoshop. I was looking to try the new AI features and it shows that I need to get the Photoshop Beta. When I click it, it wants me to purchase photoshop again, but I already have it in my plan. To use those new AI features do I need a new plan?
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Hi @kishanvashee first make sure you are signed in with your Adobe ID. Then go to your Creative Cloud Desktop app. Click the Apps tab and check the lower left section for the Beta software. You should see Photoshop Beta listed available for download from there.
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Did you see this sentence? Finding the beta is not the issue.
"When I click it, it wants me to purchase photoshop again, but I already have it in my plan."
Jane
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I did @jane-e but I wasnt sure if the user was clicking one of the pop up ads in the console or finding it in their CC Desktop app as available. If the beta is not showing as available in the CC Desktop app it could be another issue.
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Got it!
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@kishanvashee hey! i have same issues could you please guide me how to solve this problem?
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No. @kishanvashee Simply go to creative cloud and select beta apps option and get install for your current plan.. Don't need any other plans. Or reinstall your app
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i have been using the Photoshop beta version for a week, but today when i opened beta, it is asking me to buy a subscription to be able to use the photoshop Beta!!??
I have a fully functional subscription to photoshop for photograpers. And it still works for the regular photoshop version.
Any solution or clarity is most welcome.
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Hi @Onelab23819276n120 try logging out of your CC Desktop app and back in.