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Participant
January 13, 2023
질문

Photoshop plante quand j'ouvre un fichier JPEG depuis l'application.

  • January 13, 2023
  • 2 답변들
  • 218 조회

bonjour, photoshop 2023 plante quand j'ouvre un fichier JPEG depuis l'application. Par contre c'est ok en ouvrant le fichier depuis l'explorateur !

이 주제는 답변이 닫혔습니다.

2 답변

CShubert
Community Manager
Community Manager
January 13, 2023

Hi @Philippe27928271x649  as @Kevin Stohlmeyer said, it could be your prefs are corrupt and a clean out will solve this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Kevin Stohlmeyer
Community Expert
Community Expert
January 13, 2023

Try resetting your Photoshop Preferences.

Go to Photoshop/Preferences/General and click the reset button at the bottom of the window.

Relaunch Photoshop.

Did this help?