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Photoshop plante quand j'ouvre un fichier JPEG depuis l'application.

New Here ,
Jan 13, 2023 Jan 13, 2023

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bonjour, photoshop 2023 plante quand j'ouvre un fichier JPEG depuis l'application. Par contre c'est ok en ouvrant le fichier depuis l'explorateur !

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Community Expert ,
Jan 13, 2023 Jan 13, 2023

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Try resetting your Photoshop Preferences.

Go to Photoshop/Preferences/General and click the reset button at the bottom of the window.

Relaunch Photoshop.

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Adobe Employee ,
Jan 13, 2023 Jan 13, 2023

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Hi @Philippe27928271x649  as @kevin stohlmeyer said, it could be your prefs are corrupt and a clean out will solve this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Thank you,
Cory

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