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Participant
May 25, 2022
해결됨

Photoshop PNG exports have transparent rectangles

  • May 25, 2022
  • 2 답변들
  • 262 조회

Hello,

When I export .PNG files, sometimes part of the image has rectangle parts that are transparent. As seen in the image below. It appears randomly in different places in the image, but it is always a rectangle and the same size. (As seen below.)

 

If I export the image again, the rectangle goes away.

 

 

I couldn't find any post about this issue or solution. I use the latest version of photoshop (this is happening at least for a couple of versions for me), using the latest graphics card drivers (tried different versions, game ready and studio), re-installed clean windows, and photoshop which also didn't fix the issue, also I believe project file is not the issue since it happens in other and new projects as well.

 

Any idea about the reason behind it and how I can fix it?

이 주제는 답변이 닫혔습니다.
최고의 답변: hkaracan

Just a follow-up; turning off the GPU worked, but using PS without it sucks. So I tried different GPU-related settings, and turning off OpenGL worked. It has been working fine for two weeks, so I am pretty confident the issue is resolved. Thank you.

2 답변

hkaracan작성자답변
Participant
June 6, 2022

Just a follow-up; turning off the GPU worked, but using PS without it sucks. So I tried different GPU-related settings, and turning off OpenGL worked. It has been working fine for two weeks, so I am pretty confident the issue is resolved. Thank you.

TheDigitalDog
Inspiring
May 26, 2022

First, try disabling GPU in the Preferences (Performance preferences). Any better?
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if this is the latest OS version, you may need to roll back a release.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"