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un the last week photoshop has been acting up; no matter my preferences it uses too much ram, opening photoshop with no file uses 7 gb of ram, opening 1 160 mb file uses 9 and 2 160 mb files uses 12 gb of ram (my limit is set to 8).
the app crashes every 10/15 mins because of this, i updated ps, tried to uninstall and reinstall and even bought a new ssd and did a clean install of windows. i need to use it for a project due in a week and cant, im screwed
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Which version of Photoshop and OS?
How much RAM and spare hard disk capacity do you have on your system?
Have you tried trashing the Photoshop preferences?
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im using windows 10 and the last update of ps, my sistem has 16 gbof ram total and i just installed a 500 gb m.2 ssd that has 350 gb free space.
i already tried trashing preferences when i uninstalled and reinstalled the app but it seems that was not the problem.
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Reset the preferences under the General tab in Photoshop preferences (this is different from reinstalling).
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i'll do it but when i reinstalled i ditched the preferences isnt that the same?
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i reset the preference now when i open ps alone it uses about 2 gb of ram, but opening the 2 files brings me back to 12 gb, i dont get it because the same files on an older version of ps on the pc i use at school use 1/2 gb of ram
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It is normally recommended that memory usage should be set (under the Performance tab) at 70%.
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and thats one of the problems, the memory is set at around 70% but even if i pit it at 10% ps doesnt care and uses 12 gig
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Hi @vascheddu, sorry you are having issues.
Let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#ManuallyāÆ
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you,
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hi! thank you for your time.
i removed the folder but nothing changed, photoshop still doesnt follow my guides for ram usage and crashes with my 2 160 mb files open, in the task manager it doesnt show up anymore, i'll put a screenshot of what happened
here as soon as i tried zooming in or out this tearing happened.
im noticing that when it "freezes" the main page shows up behind the file im working on.
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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?
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Contrary to the situation with the thread writer, I get too little RAM in Photoshop.
I'm using 80GB of RAM, but only 50GB of RAM that can be used in Photoshop is displayed. Where did 30GB go? Photoshop version is 23.3.2.
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What is your Photoshop issue?
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Ok so i tried disabling native canvas and ps uses less ram but it doesnt show up in task manager, and it started lagging (like a constant 15 fps, really uncomfortable) i reactivated native canvas and not it shows up in task manager but it still lags...
i really dont get the problem im not using big files and my pc specs are not that bad for this type of work.
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Hi @vascheddu,
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you,
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Adobe Photoshop Version: 23.3.2 20220503.r.458 d8a9c44 x64
Number of Launches: 14
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.1706
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3593 MHz
Built-in memory: 16331 MB
Free memory: 10458 MB
Memory available to Photoshop: 12041 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
- SDK Version: 2.4.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.10.2.1
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.90.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 128K
Image cache levels: 2
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3060 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,441 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[0 ms]
Start RunAllAPIs
[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=275670473 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
[1417 ms]
Start sniffer 2022-05-18 16:35:34
# Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=275670473 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
{200 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Ti index=0 preferred=1)
# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,441 MB
VRAM: 8,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,562 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll
Driver date: 2022-04-20 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1259
Supports UMA: UNSUPPORTED
D3D-ID: 9353
End platform native
{705 ms}
{705 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2 index=0 preferred=1)
# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,441 MB
VRAM: 8,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,562 MB
API version: 2.1 (2.1.2 NVIDIA 512.59)
Device version: 2.1 (2.1.2 NVIDIA 512.59)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll
Driver date: 2022-04-20 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1259
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{996 ms}
{996 ms}
Start platform OpenCL
# displays: 0
# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 386 GB / s
Compute score: 7,391.2
Device name string: NVIDIA GeForce RTX 3060 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1317 ms}
Exit code kExitNormal
End sniffer 2022-05-18 16:35:36
[kStatusNormal, kExitNormal]
[1418 ms]
Finish RunAllAPIs
[4366 ms]
Start GetSnifferResult
[4366 ms]
Finish GetSnifferResult
------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 16184197809817866351
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\vasco\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 464,6G, 316,3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/03/30-04:53:11 79.9f64572 79.9f64572
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPFiles.dll Adobe XMP Files 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPScript.dll Adobe XMP Script 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/03/14-13:03:40 79.c41170d 79.c41170d
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/03/11-03:19:26 79.d5f62b5 79.d5f62b5
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/03/14-13:03:40 79.c41170d 79.c41170d
BIBUtils.dll BIBUtils 2022/03/14-13:03:40 79.c41170d 79.c41170d
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/03/14-13:03:40 79.c41170d 79.c41170d
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.0.2-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2022/02/04-19:11:32 79.032215c 79.032215c
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll MicrosoftĀ® WindowsĀ® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll IntelĀ® Math Kernel Library 2020.0
mkl_avx512.dll IntelĀ® Math Kernel Library 2020.0
mkl_core.dll IntelĀ® Math Kernel Library 2020.0
mkl_def.dll IntelĀ® Math Kernel Library 2020.0
mkl_mc3.dll IntelĀ® Math Kernel Library 2020.0
mkl_sequential.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_avx2.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_avx512.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_def.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_mc3.dll IntelĀ® Math Kernel Library 2020.0
MPS.dll MPS 2022/03/11-03:19:26 79.a655e94 79.a655e94
onnxruntime.dll MicrosoftĀ® WindowsĀ® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.3
PSViews.dll Adobe Photoshop 2022 23.3
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.3035f41 79.3035f41
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.0.2-release
UPIC 2.4.1
Required plugins:
Accented Edges 23.3 - from the file āFilter Gallery.8bfā
Adaptive Wide Angle 23.3 - from the file āAdaptive Wide Angle.8bfā
Angled Strokes 23.3 - from the file āFilter Gallery.8bfā
Average 23.3 - from the file āAverage.8bfā
Bas Relief 23.3 - from the file āFilter Gallery.8bfā
BMP 23.3 - from the file āStandard MultiPlugin.8bfā
Camera Raw 14.3 - from the file āCamera Raw.8biā
Camera Raw Filter 14.3 - from the file āCamera Raw.8biā
Chalk && Charcoal 23.3 - from the file āFilter Gallery.8bfā
Charcoal 23.3 - from the file āFilter Gallery.8bfā
Chrome 23.3 - from the file āFilter Gallery.8bfā
Cineon 23.3 - from the file āCineon.8biā
Clouds 23.3 - from the file āClouds.8bfā
Color Halftone 23.3 - from the file āStandard MultiPlugin.8bfā
Colored Pencil 23.3 - from the file āFilter Gallery.8bfā
ContĆ© Crayon 23.3 - from the file āFilter Gallery.8bfā
Craquelure 23.3 - from the file āFilter Gallery.8bfā
Crop and Straighten Photos 23.3 - from the file āCropPhotosAuto.8liā
Crop and Straighten Photos Filter 23.3 - from the file āStandard MultiPlugin.8bfā
Crosshatch 23.3 - from the file āFilter Gallery.8bfā
Crystallize 23.3 - from the file āStandard MultiPlugin.8bfā
Cutout 23.3 - from the file āFilter Gallery.8bfā
Dark Strokes 23.3 - from the file āFilter Gallery.8bfā
De-Interlace 23.3 - from the file āStandard MultiPlugin.8bfā
Dicom 23.3 - from the file āDicom.8biā
Difference Clouds 23.3 - from the file āClouds.8bfā
Diffuse Glow 23.3 - from the file āFilter Gallery.8bfā
Displace 23.3 - from the file āStandard MultiPlugin.8bfā
Dry Brush 23.3 - from the file āFilter Gallery.8bfā
Entropy 23.3 - from the file āstatistics.8baā
Export Color Lookup Tables 23.3 - from the file āExport3DLUT.8beā
Extrude 23.3 - from the file āStandard MultiPlugin.8bfā
FastCore Routines 23.3 - from the file āFastCore.8bxā
Fibers 23.3 - from the file āStandard MultiPlugin.8bfā
Film Grain 23.3 - from the file āFilter Gallery.8bfā
Filter Gallery 23.3 - from the file āFilter Gallery.8bfā
Fresco 23.3 - from the file āFilter Gallery.8bfā
Glass 23.3 - from the file āFilter Gallery.8bfā
Glowing Edges 23.3 - from the file āFilter Gallery.8bfā
Grain 23.3 - from the file āFilter Gallery.8bfā
Graphic Pen 23.3 - from the file āFilter Gallery.8bfā
Halftone Pattern 23.3 - from the file āFilter Gallery.8bfā
Halide Bottlenecks 23.3 - from the file āHalideBottlenecks.8bxā
HDRMergeUI 23.3 - from the file āHDRMergeUI.8bfā
HSB/HSL 23.3 - from the file āStandard MultiPlugin.8bfā
IFF Format 23.3 - from the file āStandard MultiPlugin.8bfā
IGES 23.3 - from the file āU3D.8biā
Ink Outlines 23.3 - from the file āFilter Gallery.8bfā
JPEG 2000 23.3 - from the file āJPEG2000.8biā
Kurtosis 23.3 - from the file āstatistics.8baā
Lens Blur 23.3 - from the file āLens Blur.8bfā
Lens Correction 23.3 - from the file āLens Correction.8bfā
Lens Flare 23.3 - from the file āStandard MultiPlugin.8bfā
Liquify 23.3 - from the file āLiquify.8bfā
Material Filter NO VERSION - from the file āMaterialFilter.8bfā
Matlab Operation 23.3 - from the file āChannelPort.8bfā
Maximum 23.3 - from the file āstatistics.8baā
Mean 23.3 - from the file āstatistics.8baā
Measurement Core 23.3 - from the file āMeasurementCore.8meā
Median 23.3 - from the file āstatistics.8baā
Mezzotint 23.3 - from the file āStandard MultiPlugin.8bfā
Minimum 23.3 - from the file āstatistics.8baā
MMXCore Routines 23.3 - from the file āMMXCore.8bxā
Mosaic Tiles 23.3 - from the file āFilter Gallery.8bfā
Multiprocessor Support 23.3 - from the file āMultiProcessor Support.8bxā
Neon Glow 23.3 - from the file āFilter Gallery.8bfā
Note Paper 23.3 - from the file āFilter Gallery.8bfā
NTSC Colors 23.3 - from the file āNTSC Colors.8bfā
Ocean Ripple 23.3 - from the file āFilter Gallery.8bfā
OpenEXR 23.3 - from the file āStandard MultiPlugin.8bfā
Paint Daubs 23.3 - from the file āFilter Gallery.8bfā
Palette Knife 23.3 - from the file āFilter Gallery.8bfā
Patchwork 23.3 - from the file āFilter Gallery.8bfā
Paths to Illustrator 23.3 - from the file āStandard MultiPlugin.8bfā
PCX 23.3 - from the file āPCX.8biā
Photocopy 23.3 - from the file āFilter Gallery.8bfā
Picture Package Filter 23.3 - from the file āChannelPort.8bfā
Pinch 23.3 - from the file āStandard MultiPlugin.8bfā
Pixar 23.3 - from the file āPixar.8biā
Plaster 23.3 - from the file āFilter Gallery.8bfā
Plastic Wrap 23.3 - from the file āFilter Gallery.8bfā
Pointillize 23.3 - from the file āStandard MultiPlugin.8bfā
Polar Coordinates 23.3 - from the file āStandard MultiPlugin.8bfā
Portable Bit Map 23.3 - from the file āPBM.8biā
Poster Edges 23.3 - from the file āFilter Gallery.8bfā
PRC 23.3 - from the file āU3D.8biā
Radial Blur 23.3 - from the file āStandard MultiPlugin.8bfā
Radiance 23.3 - from the file āRadiance.8biā
Range 23.3 - from the file āstatistics.8baā
Render Color Lookup Grid 23.3 - from the file āExport3DLUT.8beā
Reticulation 23.3 - from the file āFilter Gallery.8bfā
Ripple 23.3 - from the file āStandard MultiPlugin.8bfā
Rough Pastels 23.3 - from the file āFilter Gallery.8bfā
Save for Web 23.3 - from the file āSave for Web.8beā
ScriptingSupport 23.3 - from the file āScriptingSupport.8liā
Shear 23.3 - from the file āStandard MultiPlugin.8bfā
Skewness 23.3 - from the file āstatistics.8baā
Smart Blur 23.3 - from the file āStandard MultiPlugin.8bfā
Smudge Stick 23.3 - from the file āFilter Gallery.8bfā
Solarize 23.3 - from the file āSolarize.8bfā
Spatter 23.3 - from the file āFilter Gallery.8bfā
Spherize 23.3 - from the file āStandard MultiPlugin.8bfā
Sponge 23.3 - from the file āFilter Gallery.8bfā
Sprayed Strokes 23.3 - from the file āFilter Gallery.8bfā
Stained Glass 23.3 - from the file āFilter Gallery.8bfā
Stamp 23.3 - from the file āFilter Gallery.8bfā
Standard Deviation 23.3 - from the file āstatistics.8baā
Substance Suite NO VERSION - from the file āMaterialSuite.8liā
Sumi-e 23.3 - from the file āFilter Gallery.8bfā
Summation 23.3 - from the file āstatistics.8baā
Targa 23.3 - from the file āStandard MultiPlugin.8bfā
Texturizer 23.3 - from the file āFilter Gallery.8bfā
Tiles 23.3 - from the file āStandard MultiPlugin.8bfā
Torn Edges 23.3 - from the file āFilter Gallery.8bfā
Twirl 23.3 - from the file āStandard MultiPlugin.8bfā
U3D 23.3 - from the file āU3D.8biā
Underpainting 23.3 - from the file āFilter Gallery.8bfā
Vanishing Point 23.3 - from the file āVanishingPoint.8bfā
Variance 23.3 - from the file āstatistics.8baā
Water Paper 23.3 - from the file āFilter Gallery.8bfā
Watercolor 23.3 - from the file āFilter Gallery.8bfā
Wave 23.3 - from the file āStandard MultiPlugin.8bfā
WIA Support 23.3 - from the file āWIASupport.8liā
Wind 23.3 - from the file āStandard MultiPlugin.8bfā
Wireless Bitmap 23.3 - from the file āWBMP.8biā
ZigZag 23.3 - from the file āStandard MultiPlugin.8bfā
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 5.9.0.51 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.9.0\"
CDO: 1.116.2
CmdN: 1.11.1
CDP: 1.141.1
Projects: 1.3.7
Loaded at: 137 ms - launch time impact: 50 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder"
Loaded at: 9296 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\"
CAPTURE: 2.0.26 STOCK: 2.0.40
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.4.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder"
Loaded at: 9296 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 8089 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.5.0.28 - from the file "Required Folder"
Loaded at: 9297 ms - launch time impact: 42 ms
Neural Filters (Registered) 1.12.1.31 - from the file "Required Folder"
Extensions:
Libraries 1.0.0 - from the file āC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\index.htmlā
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file āC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\stock-panel-licensing\index.htmlā
com.adobe.capture.extension 1.0.0 - from the file āC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\capture\capture.htmlā
Export As 4.8.15 - from the file āC:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā
Export As 4.8.15 - from the file āC:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā
com.adobe.cclibraries.manager 1.0.0 - from the file āC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\manager.htmlā
Installed TWAIN devices: NONE
hope i did everything right
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The other settings that are new are:
Go to Preferences > Performance... and uncheck both Multithreaded Compositing and GPU Compositing - then restart Photoshop. Does the problem still occur?
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thanks for the reply, i unchecked the box but photoshop still uses too much ram, 2 gb with nothing open and as soon as i open something it goes past the limit i set.
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Does this happen only on this file or simialr files?
The file may not seem large but it contains, based on your screenshot, at least 9 Smart Objects.
The card is good so I am unsure when you zoomed why it woud drop out of the GPU rendering > which is why you see the background get painted with Home screen graphics.
Could you share the file Size and hoa many layers are in the file > and what the Smart objects look like. Are the Smart Objects using filters, are they also large files?
Thanks you
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the problem happens with larger files but i tried opening and working on the same files at school on a really really worse pc than this and the overall pc usage was lower, for example if i open 4 files like this on my pc it is unusable and it crashes after little to no time, while on the other pc it is slow but usable.
for the file i dot know how to share but i can tell its an a3 sheet and i have like 50 text layers, 50% of the sheet is covered with a low quality texture and the rest is mainly brush work and 3/4 smart objects.
hope i gave you all the info you needed
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also now this single file uses 8 gigs of ram while this morning used much less, it seems like the ram usage has nothing to do with the files but there are some background things going on using it
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Thank you for the System info... The current setting you have for Performance is:
Image tile size: 128K
Image cache levels: 2
I would suggest trying the Default setting and see if that makes any difference. Preferences > Performance and set to:
Image tile size: 1024K
Image cache levels: 4
Also: Have you Cropped any files?
And do you have > Preference > Technology Preview > Native Canvas Rulers on? If so disable as well.
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i downgraded the cache levels and the tile size because with the default ones it would crash, i'll try to set up everything as you said and tomorrow i'll do a bit of a test.
Thanks a lot for your time
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in these days i tried all the things mentioned but nothing changes, the app still uses too much ram (double what it used to on the same files) and the settings to limit ram usage dont work.
this leads to a really bad experience.
i also tried to install an older version of the app following adobe's guide but i have only thelast version available.
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Does the RAM usage go up only with the files that use Smart Objects? There is a ticket we are looking into but it has specific issues within their Smart Objects.
If you do not see this same RAM usage go up on files without Smart Objects that would be a good data point.
If it is only with this Smart Object document > Then the question becomes may I have that sample file or something similar that displays this error?