Copy link to clipboard
Copied
Hi! I purchased a 2-in-1 laptop earlier this year to draw with and it's worked perfectly for months but has just started crashing after one or two minutes of use, without exception. I ran the troubleshooter and it told me to update my GPU drivers, which I did, but this didn't help. The only other thing I can think of is I recently started using Windows 11 but I'm fairly sure (but not 100%) that it was crashing prior to my update.
Anyone else having this issue? Maybe I should just reinstall?
Copy link to clipboard
Copied
I'm not seeing any submitted crash reports from you in our system.
If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
I think you're seeing this:
https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-23-0-crashes-when-trying-to-use-... but I can't tell for sure without a crash log.