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Photoshop Recently Started Craashing Frequently

Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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Hi! I purchased a 2-in-1 laptop earlier this year to draw with and it's worked perfectly for months but has just started crashing after one or two minutes of use, without exception. I ran the troubleshooter and it told me to update my GPU drivers, which I did, but this didn't help. The only other thing I can think of is I recently started using Windows 11 but I'm fairly sure (but not 100%) that it was crashing prior to my update.

Anyone else having this issue? Maybe I should just reinstall?

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Adobe Employee ,
Nov 07, 2021 Nov 07, 2021

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I'm not seeing any submitted crash reports from you in our system.

If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

 

I think you're seeing this: 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-23-0-crashes-when-trying-to-use-... but I can't tell for sure without a crash log.

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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