Photoshop saving window is not showing and not saving

New Here ,
May 30, 2022 May 30, 2022

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hello there,

 

I'm having a problem saving my psd file. whenerever i try to save the file, the saving window dose not show and it never save the psd file. the only sloution is to quit photoshop and losing all my work. 

my photoshop is on the latest version.

 

would apreciate your help on that. 

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Adobe Community Professional ,
May 30, 2022 May 30, 2022

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Which Photoshop version do you use?

Which version of MacOS do you use?

Do you get an error message? If yes, please post the exact message.

Do this work in the past. If yes, what has been changed on you system before the error occur (updates, patches and so on).

 

What you can try is to reset the Photoshop preferences using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Preferences in Photoshop (adobe.com)

 

You can also try to reset the macOS preferences file for Photoshop (different from the Photoshop settings files that are usually reset). You find it in the folder:

 

/Users/[username]/Library/Preferences/com.adobe.Photoshop.plist

 

If you don’t see the Library folder, hold down the Option key in Finder and click the Go menu, and choose Library.

 

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Adobe Community Professional ,
May 31, 2022 May 31, 2022

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After invoking File > Save As is Photoshop still resposnive? 

If it’s not does hitting esc restore that? 

 

Have you reset the Preferences yet, as per @Axel Matt ’s advice? 

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New Here ,
May 31, 2022 May 31, 2022

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I'm using 2022 photoshop version - 23.3.2 relase. And working on a macos monterey version 12.4.

I do not get any error message. it just stay as it is. nothing happen when i try to save the photoshop file. nothing shows up. the only solution im having is quitting the program and then open it again. which is effecting my working flow. even if i tried to create a new document and copy/paste my work on it. it still won't save.

 

i tried the reset the preferences as u said. but nothing changed

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Adobe Community Professional ,
May 31, 2022 May 31, 2022

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What happens when you click a menu item (File, Edit, …) in the unresponsive state? 

Can you quit the application or do you Force Quit? 

 

 

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Adobe Community Professional ,
May 31, 2022 May 31, 2022

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Thanks for the info, but you don't have answered my question:

"Do this work in the past? If yes, what has been changed on you system before the error occur (updates, patches and so on)."

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