Photoshop says not enough storage space

New Here ,
Jul 14, 2021 Jul 14, 2021

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Blue pop up which says "This request cannot be completed because there is not enough storage space on your device". However I have currently used 24 GB out of 32 GB on my iPad and I checked my iCloud storage and I have only used .56% of my 100 GB. I am occasionally able to open files but often cannot save changes or complete actions.

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Community Expert ,
Jul 15, 2021 Jul 15, 2021

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What iOS are you running, and what version of Photoshop?

 

If you have the latest updates (as of this writing, iOS 14.6 and PS 2.6.1), you may want to report this issue on the Photoshop for Mobile Feedback forum:

Photoshop Mobile

 

 

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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What are the document dimensions and number of layers of a typical file you are opening? What does the iPad settings/ Aavailable say when you have on eof the files open?

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New Here ,
Feb 04, 2022 Feb 04, 2022

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I am having this issue as well. I have plenty of space on my ipad...? Has this been resolved?

 

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Adobe Employee ,
Feb 04, 2022 Feb 04, 2022

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What are the document dimensions and number of layers of the file you are opening? What does iPad settings/About/ Available show you have on device when you have one of the files open?

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New Here ,
Feb 04, 2022 Feb 04, 2022

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I'm trying to create a new file so zero layers. I deleted all my other files to "create space" and its still not letting me open Photoshop on my ipad? I can't even use it and I'm paying for it which is a bit frusterating. I'm only using 20 gb of space on my ipad

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Adobe Employee ,
Feb 04, 2022 Feb 04, 2022

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How much free space is on your device? What are the dimensions of the document you are creating? Can you post a video of the issue?

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New Here ,
Feb 04, 2022 Feb 04, 2022

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Its never done this before. And my system software is up to date.

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New Here ,
Feb 04, 2022 Feb 04, 2022

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I've deleted even more space so im under 20 mb.

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Adobe Employee ,
Feb 04, 2022 Feb 04, 2022

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As shown in the attached video, go to Settings/General/About and note what the capacity and available space is on your device and report back please.

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New Here ,
Feb 04, 2022 Feb 04, 2022

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32 gb 

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Adobe Employee ,
Feb 04, 2022 Feb 04, 2022

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Is that the capacity or the available space? Can you upload a screen shot of the Settings? Coul dyou also upload a video of the issue when you hit it in Photoshop?

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New Here ,
Feb 04, 2022 Feb 04, 2022

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I followed your instruction and that was the capacity. I'm using 19 gb shown in the storage. I uploaded a video of the error earlier in this thread with screen shots as well. 

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Adobe Employee ,
Feb 04, 2022 Feb 04, 2022

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Thnaks for the video and screenshot, I missed seeing them. Based on those you are using 22GB of the 32GB on your device which leaves around 10GB. The document you are creating is 200 by 350 inches. Those dimensions will generate a file that takes 17.6 GB. A smaller document size should work. 

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New Here ,
Apr 08, 2022 Apr 08, 2022

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Mine is doing the same thing, I have used 3 GB out of 100 GB. I even made a google photo to save my designs on because I went through and deleted all the designs to free up space I already have. I'm using an iPad Pro updated to IOS 15 and the photoshop is completely up to date. I'm not entirely sure why its doing it. I'm not even able to work right because of this problem. 

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Adobe Employee ,
Apr 08, 2022 Apr 08, 2022

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The space the application is talking about is the space on your device, not the Adobe cloud account. How much free space is on your device? Photoshop requires a minimum of 2GB free on your device to run.

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New Here ,
Sep 11, 2022 Sep 11, 2022

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I am getting this same issue.  I have plenty of capacity on my ipad.  Attached image shows 512GB capacity with 363.56 available space. Thanks

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