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Photoshop stuck as background process

Guest
Jan 07, 2020 Jan 07, 2020

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I have looked up solutions and similar problems to this for a few hours now and I'm just going to throw in the towel and ask.

Before you ask, a few things

 - My PC is able to run it for I have been running it fine

 - I always run as administrator so it's not as simple as that (I have tried running it normally too)

 - I've uninstalled and reinstalled the program multiple times

 - Updated to the latest version

 - All my drivers have been updated to the latest version as well

 - Restarted My PC several times after different attempts to fix

 - Updated windows to the latest version

I had this problem back in Photoshop 2019 as well and I have no idea how it fixed, but then it just stopped working again.  Help much appreciated.

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correct answers 1 Correct answer

Jan 07, 2020 Jan 07, 2020

Hi there,

 

Sorry that process for Photoshop 2020 and Photoshop 2019 keeps running in the the background even when it's not open. 

 

As you've covered many basic troubleshooting, would you mind creating a new administrative user account(Windows) and see if the issue still persists in it? Refer the below article to know how to create a new user account/root account: https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-account 

 

Thanks,

Akash

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Adobe
Jan 07, 2020 Jan 07, 2020

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Hi there,

 

Sorry that process for Photoshop 2020 and Photoshop 2019 keeps running in the the background even when it's not open. 

 

As you've covered many basic troubleshooting, would you mind creating a new administrative user account(Windows) and see if the issue still persists in it? Refer the below article to know how to create a new user account/root account: https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-acc...

 

Thanks,

Akash

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Guest
Jan 08, 2020 Jan 08, 2020

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Sorry for the late response as for I had classes in the morning and other things to do, but this worked first try, thank you for the help.

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New Here ,
Jul 23, 2020 Jul 23, 2020

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That link is no longer valid

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LEGEND ,
Jul 23, 2020 Jul 23, 2020

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the link is correct but Adobe redirrect server is buggering it up

try this one

https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...

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