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Photoshop Stuck because I cant' close the new Welcome to Camera Raw 14 Splash

Explorer ,
Oct 27, 2021 Oct 27, 2021

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Hi

I upgraded to the lastest version of Photoshop and Lightroom.

There are numerous pop up messages declaring how wonderful it is.

I am now getting a Welcome to Camera Raw 14.0 popup that I can't close. 

I can't see the close button, I can't scroll down to it (if its at the end of the pop-up)

I can't close it or move it.

This is Windows 10 - latest version of Photoshop and Lightroom and Camera Raw (as of 27 Oct 2021).

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Adobe
Explorer ,
Oct 28, 2021 Oct 28, 2021

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It was an issue with screen setting. I had to reduce the screen display to HD size and then I could see the close button

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New Here ,
Dec 08, 2023 Dec 08, 2023

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I've just had this problem with a newly installed Lightroom in Win11. I couldn't close the Welcome window because "Got it" was below the screen. I finally went to Start-Settings-Display- scale. I scaled down so apps were smaller. Then I did a Ctrl Alt Delete to close Lightroom (I couldn't close it normally because it wouldn't close with the Welcome window open). Then I reopened Lightroom and before it had time to pop up the welcome window I hit minimise, top right hand corner, so that the LR couldn't fill the screen. Hallelujah! I posted this here because someone else with the same problem might go searching like I did and end up here.

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