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fergalo94229330
fergalo94229330
Known Participant
October 27, 2021
질문

Photoshop Stuck because I cant' close the new Welcome to Camera Raw 14 Splash

  • October 27, 2021
  • 2 답변들
  • 791 조회

Hi

I upgraded to the lastest version of Photoshop and Lightroom.

There are numerous pop up messages declaring how wonderful it is.

I am now getting a Welcome to Camera Raw 14.0 popup that I can't close. 

I can't see the close button, I can't scroll down to it (if its at the end of the pop-up)

I can't close it or move it.

This is Windows 10 - latest version of Photoshop and Lightroom and Camera Raw (as of 27 Oct 2021).

    이 주제는 답변이 닫혔습니다.

    2 답변

    willemo84484937
    willemo84484937
    Participant
    December 9, 2023

    I've just had this problem with a newly installed Lightroom in Win11. I couldn't close the Welcome window because "Got it" was below the screen. I finally went to Start-Settings-Display- scale. I scaled down so apps were smaller. Then I did a Ctrl Alt Delete to close Lightroom (I couldn't close it normally because it wouldn't close with the Welcome window open). Then I reopened Lightroom and before it had time to pop up the welcome window I hit minimise, top right hand corner, so that the LR couldn't fill the screen. Hallelujah! I posted this here because someone else with the same problem might go searching like I did and end up here.

      fergalo94229330
      fergalo94229330작성자
      Known Participant
      October 28, 2021

      It was an issue with screen setting. I had to reduce the screen display to HD size and then I could see the close button

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